Salesforce Quality Assurance Engineer - Manual/Automation Testing

Job Description

Role Overview : We are seeking a dynamic Salesforce QA Engineer with hands-on experience in manual testing, Salesforce administration, and Provar test automation. The ideal candidate will be responsible for ensuring the quality, reliability, and performance of our Salesforce platform by designing, executing, and maintaining test plans and automation frameworks, while also managing basic Salesforce configuration and admin tasks. Key Responsibilities : Quality Assurance & Testing : - Design, develop, and execute manual and automated test cases for Salesforce applications (Sales, Service, etc.) - Perform functional, regression, smoke, and integration testing across different Salesforce modules. - Validate workflows, process builders, triggers, approval processes, and integrations. - Track, report, and manage defects using JIRA (or similar tools). - Maintain QA test documentation, traceability matrix, and coverage reports. Provar Automation : - Build and maintain test automation scripts using Provar for Salesforce web UI and API flows. - Integrate Provar automation suites with CI/CD tools like Jenkins, GitHub Actions, or Azure DevOps. - Identify automation opportunities and drive test coverage improvements. Salesforce Admin Responsibilities : - Support complex Salesforce configuration (custom objects, fields, profiles, page layouts, validation rules, etc.) - Collaborate with Salesforce Admins and Developers to support testing and deployment activities. - Assist with sandbox management, data loading (via Data Loader or Workbench), and test data creation. Required Skills & Qualifications : - 5/6+ years of experience in Salesforce testing (manual and automation). - Hands-on experience with Provar Automation Tool (must-have). - Strong understanding of Salesforce ecosystem (Sales/Service Cloud, CPQ preferred). - Experience with Salesforce admin/configuration tasks. - Familiarity with testing REST/SOAP APIs (Postman or Provar API tests). - Proficient in tools : JIRA. - Good understanding of Agile/Scrum methodologies. - Salesforce Admin Certification (ADM-201) is a plus.