Salesforce OmniStudio Developer

Role Overview :

Key Responsibilities :

- Develop and customize Lightning Web Components (LWC) and Apex classes for advanced business logic

and UI enhancements.

- Integrate Salesforce with third-party systems using REST and SOAP APIs, ensuring secure and scalable data exchange.

- Optimize performance and data flow within the Omnistudio framework, ensuring reusability and maintainability.

- Conduct thorough unit testing, support SIT/UAT cycles, and participate in deployment activities.

- Follow Salesforce development standards, enforce security best practices, and comply with platform governance limits.

- Troubleshoot and resolve issues related to Omnistudio configuration, Apex, LWC, and integrations.

- Collaborate with cross-functional teams including architects, project managers, QA, and business analysts to deliver high-quality technical solutions.

- Maintain documentation for developed components, data models, and integration patterns.

Mandatory Technical Skills :

1. OmniScripts

2. Integration Procedures

3. DataRaptors

4. FlexCards

- Strong Salesforce platform development experience :

1. Apex Classes and Triggers

2. Lightning Web Components (LWC)

3. SOQL/SOSL

4. Custom Metadata, Custom Settings

- Experience with Salesforce Service Cloud and deep understanding of case lifecycle and service workflows.

- Integration expertise using REST and SOAP APIs.

- Solid understanding of Salesforce security model, CRUD/FLS, and Governor Limits.

- Experience working in Agile/Scrum development environments using tools like Jira and Git.

Preferred Skills (Good to Have) :

- Exposure to CI/CD processes using tools like AutoRABIT, Copado, or Bitbucket Pipelines.

- Familiarity with Salesforce Shield, Event Monitoring, or Platform Encryption.

- Working knowledge of Salesforce DX, scratch orgs, and unlocked packages.

Qualifications :

- Bachelors or Masters degree in Computer Science, Information Technology, or a related field. Salesforce certifications preferred

- Omnistudio Developer (Vlocity Developer)

- Platform Developer I/II

- Service Cloud Consultant (optional)