Salesforce Field Service Lightning (FSL) Developer

Salesforce Field Service Lightning (FSL) Developer

Key Responsibilities

• Design, develop, and implement scalable

  Salesforce Field Service Lightning (FSL)

  solutions to support field operations.
• Customize Salesforce using

  Apex, Lightning Web Components (LWC), Aura Components, and Visualforce

  .
• Collaborate with business analysts, solution architects, and stakeholders to gather and translate business requirements into technical solutions.
• Configure and manage

  service territories, work types, service appointments, skills, crews, and scheduling policies

  in FSL.
• Implement and optimize

  Dispatcher Console

  features and mobile configurations for field technicians.
• Integrate Salesforce Field Service with external systems using

  APIs and middleware tools

  .
• Troubleshoot and resolve Salesforce Field Service issues, ensuring optimal platform performance and security.
• Participate in all phases of the

  Software Development Life Cycle (SDLC)

  including requirement analysis, design, development, testing, deployment, and support.
• Write and maintain technical documentation and provide knowledge transfer or training as required.
• Follow best practices related to

  version control, CI/CD, and DevOps

  in Salesforce development.

Required Qualifications & Skills

• Bachelors degree (Graduate in any discipline).

• 5+ years of Salesforce development experience

  , with at least

  2+ years of hands-on experience in Salesforce Field Service Lightning

  .
• Minimum

  3+ years of experience as a Salesforce Developer

  .
• Strong expertise in

  Apex, SOQL, Lightning Web Components (LWC), and Salesforce integrations

  .
• Solid understanding of Salesforce mobile configurations and offline capabilities.
• Experience working with

  Field Service, Flosum, and Core Clouds

  .
• Hands-on experience with

  Git, CI/CD tools, and Salesforce DevOps practices

  .
• Strong problem-solving skills with excellent communication and collaboration abilities.

Certifications (Mandatory / Preferred)

• Salesforce Platform Developer I – Mandatory

• Platform Developer II, Service Cloud Consultant, or Field Service Lightning Consultant – Preferred

Nice to Have

• Experience in complex enterprise Salesforce implementations.
• Exposure to large-scale field service or service cloud projects.
• Ability to mentor junior developers and contribute to technical decision-making.