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Salesforce CRM Functional Tester

Salesforce CRM Functional Tester

Expleo

7 - 11 years

0 Lacs

pune maharashtra

Posted:2 days ago| Platform: Shine logo

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Skills Required

salesforce crm customer relationship management qa jira confluence

Work Mode

On-site

Job Type

Full Time

Job Description

As a Senior QA professional with strong experience in Salesforce CRM, you will play a crucial role in leading QA efforts for CRM-related projects. Your attention to detail and expertise in Customer Relationship Management systems will ensure high-quality deliverables and seamless user experiences. You will collaborate closely with product managers, developers, and business stakeholders to design test strategies and continuously improve quality processes. Key Responsibilities: - Design, develop, and execute comprehensive test strategies and plans for CRM systems, specifically Salesforce. - Lead end-to-end testing efforts covering CRM integrations, workflows, customizations, and user interfaces. - Conduct functional, regression, integration, and user acceptance testing (UAT) to validate system functionalities. - Collaborate with development and business teams to ensure clear understanding and testability of requirements. - Identify, log, and track defects using test management and issue tracking tools such as Jira. - Ensure adherence to QA standards, best practices, and data security policies. - Mentor junior QA team members and actively participate in code/test review processes. - Contribute to the continuous improvement of QA processes and tools. Qualifications Required: - 7-8 years of experience in QA of CRM systems. - Strong domain knowledge in CRM processes and tools, preferably in Salesforce. - Proficiency in Jira and Confluence. - Excellent communication skills. - Self-starter attitude. This job opportunity offers you a chance to showcase your expertise in Salesforce CRM and contribute to the success of CRM-related projects with a focus on maintaining high quality and seamless user experiences.,

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Salesforce CRM Functional Tester