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Salesforce CRM Functional Tester

Salesforce CRM Functional Tester

Expleo

7 - 11 years

0 Lacs

pune maharashtra

Posted:2 months ago| Platform: Shine logo

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Skills Required

salesforce crm jira confluence customer relationship management crm systems

Work Mode

On-site

Job Type

Full Time

Job Description

As a Senior QA professional with strong experience in Salesforce CRM, you will be responsible for leading QA efforts for CRM-related projects. Your role will involve collaborating with product managers, developers, and business stakeholders to ensure high-quality deliverables and seamless user experiences. Your key responsibilities will include designing, developing, and executing comprehensive test strategies and plans for CRM systems, such as Salesforce. You will lead end-to-end testing efforts across CRM integrations, workflows, customizations, and user interfaces. Conducting functional, regression, integration, and user acceptance testing (UAT) will be part of your daily tasks. Collaboration with development and business teams to ensure clear and testable requirements will also be crucial. In this role, you will need to identify, log, and track defects using test management and issue tracking tools like Jira. Ensuring compliance with QA standards, best practices, and data security policies will be essential. You will also have the opportunity to mentor junior QA team members and participate in code/test review processes. Your contribution to the continuous improvement of QA processes and tools will be highly valued. The ideal candidate for this position should be an experienced functional tester with a strong domain knowledge in CRM processes and tools, preferably in Salesforce. Good working knowledge of Jira and Confluence, along with strong communication skills and a self-starter attitude, are essential for success in this role. With 7-8 years of experience in QA of CRM systems, you are well-equipped to take on the challenges and responsibilities of this Senior QA professional role.,

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Salesforce CRM Functional Tester