Posted:20 hours ago|
Platform:
Work from Office
Full Time
Job Responsibilities : - Collaborate with stakeholders to gather, document, and analyze business requirements and workflows. - Translate business needs into functional specifications, user stories, and Salesforce solutions. - Work with Salesforce teams to configure objects, automation, validations, and reporting tools. - Support testing activities including UAT and regression testing to ensure solution quality. - Act as a liaison between business users and technical teams, facilitating workshops and system demos. - Ensure data integrity, assist in integrations, and manage user access, security, and permissions. Job Requirements : - Bachelors/Masters degree in Computer Science, Engineering, or a related field. - At least 8+ years of experience as a Business Analyst, including 2+ years working on Salesforce projects. - Strong knowledge of Salesforce Sales Cloud, Service Cloud, or Marketing Cloud functionalities. - Hands-on experience with Salesforce automation (flows, workflows), reporting, dashboards, and data management. - Excellent analytical, problem-solving, and business process modeling skills. - Exceptional written and verbal English communication skills, with the ability to manage cross-functional collaboration. Nice to Have : - Salesforce certifications such as Certified Business Analyst, Administrator, or Sales Cloud Consultant. - Experience with Agile methodologies and tools like Jira. - Familiarity with API integrations and AppExchange solutions.
Emperen Technologies
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