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10.0 - 12.0 years
14 - 18 Lacs
Nagpur
Work from Office
Role Expectations : Salesforce Service Cloud and Contact Center : - Designs and implements best in class Salesforce based call center solutions. - Optimizes customer and agent experiences, processes, workflows and on-line and call handling best practices using Salesforce capabilities including Experience Cloud, Service Cloud, Service Voice, CPQ, BOTs, SMS, On-line Sites and Order Management, Data Cloud, Einstein/Gen AI, Unified Knowledge. - Ensures a seamless omnichannel and end-to-end optimal Contact Center customer and agent experience. Leadership : - Leads and mentors a team of Salesforce practitioners. - Ensures adherence to best practices in Salesforce. Solution Design : - Participates ...
Posted 5 months ago
10.0 - 12.0 years
14 - 18 Lacs
Pune
Work from Office
Role Expectations : Salesforce Service Cloud and Contact Center : - Designs and implements best in class Salesforce based call center solutions. - Optimizes customer and agent experiences, processes, workflows and on-line and call handling best practices using Salesforce capabilities including Experience Cloud, Service Cloud, Service Voice, CPQ, BOTs, SMS, On-line Sites and Order Management, Data Cloud, Einstein/Gen AI, Unified Knowledge. - Ensures a seamless omnichannel and end-to-end optimal Contact Center customer and agent experience. Leadership : - Leads and mentors a team of Salesforce practitioners. - Ensures adherence to best practices in Salesforce. Solution Design : - Participates ...
Posted 5 months ago
10.0 - 12.0 years
14 - 18 Lacs
Mumbai
Work from Office
Role Expectations : Salesforce Service Cloud and Contact Center : - Designs and implements best in class Salesforce based call center solutions. - Optimizes customer and agent experiences, processes, workflows and on-line and call handling best practices using Salesforce capabilities including Experience Cloud, Service Cloud, Service Voice, CPQ, BOTs, SMS, On-line Sites and Order Management, Data Cloud, Einstein/Gen AI, Unified Knowledge. - Ensures a seamless omnichannel and end-to-end optimal Contact Center customer and agent experience. Leadership : - Leads and mentors a team of Salesforce practitioners. - Ensures adherence to best practices in Salesforce. Solution Design : - Participates ...
Posted 5 months ago
10.0 - 12.0 years
14 - 18 Lacs
Lucknow
Work from Office
Role Expectations : Salesforce Service Cloud and Contact Center : - Designs and implements best in class Salesforce based call center solutions. - Optimizes customer and agent experiences, processes, workflows and on-line and call handling best practices using Salesforce capabilities including Experience Cloud, Service Cloud, Service Voice, CPQ, BOTs, SMS, On-line Sites and Order Management, Data Cloud, Einstein/Gen AI, Unified Knowledge. - Ensures a seamless omnichannel and end-to-end optimal Contact Center customer and agent experience. Leadership : - Leads and mentors a team of Salesforce practitioners. - Ensures adherence to best practices in Salesforce. Solution Design : - Participates ...
Posted 5 months ago
10.0 - 17.0 years
35 - 60 Lacs
Hyderabad, Pune, Bengaluru
Hybrid
Job Summary We are seeking a skilled and experienced professional to join our team and contribute to several key Salesforce initiatives. The ideal candidate will have a strong background in Salesforce Marketing Automation Cloud, Einstein/AgentForce AI, and Service Cloud. This role requires a commitment to staying current with Salesforce developments and the ability to dedicate significant time to each project as needed. Key Responsibilities Salesforce Marketing Automation Cloud Support the implementation of Marketing Automation Cloud from an architectural perspective, producing High Level Architecture documentation and adhering to Computacenter Architecture Principles. Ensure the interoperab...
Posted 5 months ago
10.0 - 12.0 years
14 - 18 Lacs
Chennai
Work from Office
Role Expectations : Salesforce Service Cloud and Contact Center : - Designs and implements best in class Salesforce based call center solutions. - Optimizes customer and agent experiences, processes, workflows and on-line and call handling best practices using Salesforce capabilities including Experience Cloud, Service Cloud, Service Voice, CPQ, BOTs, SMS, On-line Sites and Order Management, Data Cloud, Einstein/Gen AI, Unified Knowledge. - Ensures a seamless omnichannel and end-to-end optimal Contact Center customer and agent experience. Leadership : - Leads and mentors a team of Salesforce practitioners. - Ensures adherence to best practices in Salesforce. Solution Design : - Participates ...
Posted 5 months ago
8.0 - 13.0 years
55 - 65 Lacs
Gurugram
Remote
Translating client requirements into actionable Salesforce solutions, focusing on design, estimation, and presenting winning strategies. Collaborating with sales and technical teams to demonstrate the value of Salesforce to potential clients. Required Candidate profile PreSales and Solution Design Business Needs Analysis Sales Team Support Technical Expertise Estimation & Pricing Proof of Concept (POC) Development Transition to Implementation
Posted 5 months ago
8.0 - 13.0 years
55 - 65 Lacs
Hyderabad, Gurugram, Bengaluru
Work from Office
Translating client requirements into actionable Salesforce solutions, focusing on design, estimation, and presenting winning strategies. Collaborating with sales and technical teams to demonstrate the value of Salesforce to potential clients. Required Candidate profile PreSales and Solution Design Business Needs Analysis Sales Team Support Technical Expertise Estimation & Pricing Proof of Concept (POC) Development Transition to Implementation
Posted 5 months ago
14.0 - 21.0 years
30 - 35 Lacs
Mumbai, Bengaluru, Mumbai (All Areas)
Work from Office
Greetings!!! This is in regards to a Job opportunity for Salesforce Architect with Datamatics Global Services Ltd. Position: Salesforce Architect Website: https://www.datamatics.com/ Job Location: Mumbai/Bangalore Job Description: Enterprise standard architecture documentation Designing high quality and repeatable processes that result in low levels of production issues Awareness of industry best practice and new and upcoming technology trends Full solution architectural understanding across networking and software Tracking delivery timelines and interdependencies across multiple teams to report into stakeholders. Technical exposure to and/or experience in a range of technologies and archite...
Posted 6 months ago
9.0 - 14.0 years
15 - 30 Lacs
Pune
Hybrid
Lead - Salesforce Architect Key Responsibilities Design and lead the delivery of Salesforce solutions across Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, and Health Cloud . Apply best practices to leverage Salesforce out-of-the-box features effectively and minimize custom development. Lead technical solutioning using Apex , Lightning Web Components (LWC) , and declarative tools. Architect integrations between Salesforce and external systems using MuleSoft , REST/SOAP APIs, and middleware platforms. Define and implement CI/CD deployment strategies using tools like Git, Jenkins, Azure DevOps, Copado, or Gearset.Translate complex business requirements into scalable and maintai...
Posted 6 months ago
6.0 - 11.0 years
8 - 13 Lacs
Mumbai, Delhi / NCR, Bengaluru
Work from Office
About the Role : We are looking for an experienced and innovative Senior Salesforce & AI Solutions Specialist to join our growing team. This is a critical role that combines deep Salesforce expertise with advanced AI and machine learning capabilities. You will be responsible for designing, developing, and deploying intelligent Salesforce solutions that enhance business performance, improve customer experience, and support data-driven decision-making.As a senior member of the team, you will collaborate closely with cross-functional stakeholdersincluding product owners, business analysts, engineers, and executivesto translate business needs into scalable and intelligent technology solutions. K...
Posted 6 months ago
10.0 - 12.0 years
13 - 20 Lacs
Ahmedabad
Work from Office
Role Expectations : Salesforce Service Cloud and Contact Center : - Designs and implements best in class Salesforce based call center solutions. - Optimizes customer and agent experiences, processes, workflows and on-line and call handling best practices using Salesforce capabilities including Experience Cloud, Service Cloud, Service Voice, CPQ, BOTs, SMS, On-line Sites and Order Management, Data Cloud, Einstein/Gen AI, Unified Knowledge. - Ensures a seamless omnichannel and end-to-end optimal Contact Center customer and agent experience. Leadership : - Leads and mentors a team of Salesforce practitioners. - Ensures adherence to best practices in Salesforce. Solution Design : - Participates ...
Posted 6 months ago
10.0 - 12.0 years
13 - 20 Lacs
Nashik
Work from Office
Role Expectations : Salesforce Service Cloud and Contact Center : - Designs and implements best in class Salesforce based call center solutions. - Optimizes customer and agent experiences, processes, workflows and on-line and call handling best practices using Salesforce capabilities including Experience Cloud, Service Cloud, Service Voice, CPQ, BOTs, SMS, On-line Sites and Order Management, Data Cloud, Einstein/Gen AI, Unified Knowledge. - Ensures a seamless omnichannel and end-to-end optimal Contact Center customer and agent experience. Leadership : - Leads and mentors a team of Salesforce practitioners. - Ensures adherence to best practices in Salesforce. Solution Design : - Participates ...
Posted 6 months ago
10.0 - 16.0 years
35 - 40 Lacs
Jaipur
Work from Office
Job Overview : We are seeking a highly skilled Salesforce B2B Commerce Cloud Architect to lead the architecture, design, and implementation of scalable B2B Commerce solutions. This role requires a strong technical background in Salesforce Commerce and CRM ecosystems, coupled with leadership capabilities to guide cross-functional teams. Key Responsibilities : - Architect and configure Salesforce Experience Sites using Aura and Lightning Web Runtime (LWR) templates. - Lead end-to-end design and implementation of Salesforce B2B Commerce solutions (including both B2B Commerce Classic/CloudCraze and B2B Commerce Lightning). - Provide code-level guidance to development teams, promoting adherence t...
Posted 6 months ago
10.0 - 12.0 years
13 - 20 Lacs
Jaipur
Work from Office
Role Expectations : Salesforce Service Cloud and Contact Center : - Designs and implements best in class Salesforce based call center solutions. - Optimizes customer and agent experiences, processes, workflows and on-line and call handling best practices using Salesforce capabilities including Experience Cloud, Service Cloud, Service Voice, CPQ, BOTs, SMS, On-line Sites and Order Management, Data Cloud, Einstein/Gen AI, Unified Knowledge. - Ensures a seamless omnichannel and end-to-end optimal Contact Center customer and agent experience. Leadership : - Leads and mentors a team of Salesforce practitioners. - Ensures adherence to best practices in Salesforce. Solution Design : - Participates ...
Posted 6 months ago
10.0 - 12.0 years
13 - 20 Lacs
Hyderabad
Work from Office
Role Expectations : Salesforce Service Cloud and Contact Center : - Designs and implements best in class Salesforce based call center solutions. - Optimizes customer and agent experiences, processes, workflows and on-line and call handling best practices using Salesforce capabilities including Experience Cloud, Service Cloud, Service Voice, CPQ, BOTs, SMS, On-line Sites and Order Management, Data Cloud, Einstein/Gen AI, Unified Knowledge. - Ensures a seamless omnichannel and end-to-end optimal Contact Center customer and agent experience. Leadership : - Leads and mentors a team of Salesforce practitioners. - Ensures adherence to best practices in Salesforce. Solution Design : - Participates ...
Posted 6 months ago
10.0 - 12.0 years
13 - 20 Lacs
Surat
Work from Office
Role Expectations : Salesforce Service Cloud and Contact Center : - Designs and implements best in class Salesforce based call center solutions. - Optimizes customer and agent experiences, processes, workflows and on-line and call handling best practices using Salesforce capabilities including Experience Cloud, Service Cloud, Service Voice, CPQ, BOTs, SMS, On-line Sites and Order Management, Data Cloud, Einstein/Gen AI, Unified Knowledge. - Ensures a seamless omnichannel and end-to-end optimal Contact Center customer and agent experience. Leadership : - Leads and mentors a team of Salesforce practitioners. - Ensures adherence to best practices in Salesforce. Solution Design : - Participates ...
Posted 6 months ago
10.0 - 12.0 years
13 - 20 Lacs
Thane
Work from Office
Role Expectations : Salesforce Service Cloud and Contact Center : - Designs and implements best in class Salesforce based call center solutions. - Optimizes customer and agent experiences, processes, workflows and on-line and call handling best practices using Salesforce capabilities including Experience Cloud, Service Cloud, Service Voice, CPQ, BOTs, SMS, On-line Sites and Order Management, Data Cloud, Einstein/Gen AI, Unified Knowledge. - Ensures a seamless omnichannel and end-to-end optimal Contact Center customer and agent experience. Leadership : - Leads and mentors a team of Salesforce practitioners. - Ensures adherence to best practices in Salesforce. Solution Design : - Participates ...
Posted 6 months ago
10.0 - 12.0 years
13 - 20 Lacs
Bengaluru
Work from Office
Role Expectations : Salesforce Service Cloud and Contact Center : - Designs and implements best in class Salesforce based call center solutions. - Optimizes customer and agent experiences, processes, workflows and on-line and call handling best practices using Salesforce capabilities including Experience Cloud, Service Cloud, Service Voice, CPQ, BOTs, SMS, On-line Sites and Order Management, Data Cloud, Einstein/Gen AI, Unified Knowledge. - Ensures a seamless omnichannel and end-to-end optimal Contact Center customer and agent experience. Leadership : - Leads and mentors a team of Salesforce practitioners. - Ensures adherence to best practices in Salesforce. Solution Design : - Participates ...
Posted 6 months ago
10.0 - 12.0 years
13 - 20 Lacs
Ludhiana
Work from Office
Role Expectations : Salesforce Service Cloud and Contact Center : - Designs and implements best in class Salesforce based call center solutions. - Optimizes customer and agent experiences, processes, workflows and on-line and call handling best practices using Salesforce capabilities including Experience Cloud, Service Cloud, Service Voice, CPQ, BOTs, SMS, On-line Sites and Order Management, Data Cloud, Einstein/Gen AI, Unified Knowledge. - Ensures a seamless omnichannel and end-to-end optimal Contact Center customer and agent experience. Leadership : - Leads and mentors a team of Salesforce practitioners. - Ensures adherence to best practices in Salesforce. Solution Design : - Participates ...
Posted 6 months ago
10.0 - 12.0 years
13 - 20 Lacs
Kanpur
Work from Office
Role Expectations : Salesforce Service Cloud and Contact Center : - Designs and implements best in class Salesforce based call center solutions. - Optimizes customer and agent experiences, processes, workflows and on-line and call handling best practices using Salesforce capabilities including Experience Cloud, Service Cloud, Service Voice, CPQ, BOTs, SMS, On-line Sites and Order Management, Data Cloud, Einstein/Gen AI, Unified Knowledge. - Ensures a seamless omnichannel and end-to-end optimal Contact Center customer and agent experience. Leadership : - Leads and mentors a team of Salesforce practitioners. - Ensures adherence to best practices in Salesforce. Solution Design : - Participates ...
Posted 6 months ago
10.0 - 12.0 years
13 - 20 Lacs
Kolkata
Work from Office
Role Expectations : Salesforce Service Cloud and Contact Center : - Designs and implements best in class Salesforce based call center solutions. - Optimizes customer and agent experiences, processes, workflows and on-line and call handling best practices using Salesforce capabilities including Experience Cloud, Service Cloud, Service Voice, CPQ, BOTs, SMS, On-line Sites and Order Management, Data Cloud, Einstein/Gen AI, Unified Knowledge. - Ensures a seamless omnichannel and end-to-end optimal Contact Center customer and agent experience. Leadership : - Leads and mentors a team of Salesforce practitioners. - Ensures adherence to best practices in Salesforce. Solution Design : - Participates ...
Posted 6 months ago
10.0 - 12.0 years
13 - 20 Lacs
Pune
Work from Office
Role Expectations : Salesforce Service Cloud and Contact Center : - Designs and implements best in class Salesforce based call center solutions. - Optimizes customer and agent experiences, processes, workflows and on-line and call handling best practices using Salesforce capabilities including Experience Cloud, Service Cloud, Service Voice, CPQ, BOTs, SMS, On-line Sites and Order Management, Data Cloud, Einstein/Gen AI, Unified Knowledge. - Ensures a seamless omnichannel and end-to-end optimal Contact Center customer and agent experience. Leadership : - Leads and mentors a team of Salesforce practitioners. - Ensures adherence to best practices in Salesforce. Solution Design : - Participates ...
Posted 6 months ago
10.0 - 12.0 years
13 - 20 Lacs
Mumbai
Work from Office
Role Expectations : Salesforce Service Cloud and Contact Center : - Designs and implements best in class Salesforce based call center solutions. - Optimizes customer and agent experiences, processes, workflows and on-line and call handling best practices using Salesforce capabilities including Experience Cloud, Service Cloud, Service Voice, CPQ, BOTs, SMS, On-line Sites and Order Management, Data Cloud, Einstein/Gen AI, Unified Knowledge. - Ensures a seamless omnichannel and end-to-end optimal Contact Center customer and agent experience. Leadership : - Leads and mentors a team of Salesforce practitioners. - Ensures adherence to best practices in Salesforce. Solution Design : - Participates ...
Posted 6 months ago
10.0 - 12.0 years
13 - 20 Lacs
Agra
Work from Office
Role Expectations : Salesforce Service Cloud and Contact Center : - Designs and implements best in class Salesforce based call center solutions. - Optimizes customer and agent experiences, processes, workflows and on-line and call handling best practices using Salesforce capabilities including Experience Cloud, Service Cloud, Service Voice, CPQ, BOTs, SMS, On-line Sites and Order Management, Data Cloud, Einstein/Gen AI, Unified Knowledge. - Ensures a seamless omnichannel and end-to-end optimal Contact Center customer and agent experience. Leadership : - Leads and mentors a team of Salesforce practitioners. - Ensures adherence to best practices in Salesforce. Solution Design : - Participates ...
Posted 6 months ago
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