Platform Management:
- Oversee multiple Salesforce platforms (e.g., Sales Cloud, Service Cloud, Life Sciences Cloud) ensuring stability and alignment with business objectives.
- Manage integrations with third-party applications and internal systems.
Release Change Management:
- Coordinate releases, deployments, and environment refreshes across multiple teams.
- Ensure adherence to governance, compliance, and validation requirements for life sciences.
Stakeholder Collaboration:
- Partner with business units, IT teams, and vendors to define requirements and deliver solutions.
- Act as the primary liaison for Salesforce-related initiatives across the organization.
Performance Optimization:
- Monitor system health, troubleshoot issues, and implement performance improvements.
- Drive automation and best practices for configuration and customization.
Compliance Security:
- Ensure platforms meet GxP , FDA , and other regulatory standards for life sciences.
- Maintain data integrity and security across environments.

Required Qualifications

Experience:
- Minimum 5 years in Salesforce application management, with exposure to Life Sciences Cloud.
- Proven experience managing multiple Salesforce orgs and integrations.
Technical Skills:
- Strong knowledge of Salesforce architecture, configuration, and deployment tools (e.g., Copado, Gearset).
- Familiarity with APIs, middleware, and data migration strategies.
Industry Knowledge:
- Understanding of life sciences processes and compliance requirements (GxP, validation).
Soft Skills:
- Excellent leadership, communication, and stakeholder management skills.
- Ability to manage complex projects and prioritize effectively.

Preferred Qualifications

Salesforce certifications (Administrator, Advanced Administrator, Application Architect).
Experience with Life Sciences Cloud , Health Cloud , or similar industry-specific solutions.
Knowledge of DevOps and CI/CD practices for Salesforce.

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