Posted:1 day ago|
Platform:
Hybrid
Full Time
User Management: Create, modify, and deactivate user accounts; manage roles, profiles, and permissions.
- System Maintenance: Perform regular system audits, troubleshoot issues, and ensure platform stability. - Data Integrity: Monitor and maintain clean, accurate data through validation rules, duplicate management, and scheduled reports. - Support & Training: Provide Tier 1 and Tier 2 support to users; conduct training sessions and create user guides. - Customization: Configure objects, fields, workflows, page layouts, and automation tools like Process Builder and Flow. - Reporting & Dashboards: Build and maintain reports and dashboards to support business insights. - Collaboration: Work closely with Sales, Marketing, and Customer Service teams to gather requirements and implement solutions. - Documentation: Maintain system documentation, change logs, and training materials.
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