Sales Trainer

Key Responsibilities

The Sales Trainer will lead, design and execute Sales training programs for the assigned region in line

with the organization and function imperatives that will enable the Global Commercial Organization

(GCO) function to achieve its business strategies. The incumbent will act as the lead for the respective

region and will be the one point of contact for all Sales training interventions and ensure maximum

participation in line with the agreed training calendar

Key Responsibilities

• Responsible for the Regional Training requirements with focus on Class Room Sessions, Virtual

Training sessions and On the Job Sessions

• Contribute in development of Sales training modules and training aids like demos for training
• Develop and streamline processes and manage the entire gamut of the Training activities in Sales
• Facilitate Training Nominations & Training Calendar creation and execution as per timelines
• Perform training Need Analysis at Dealerships via coordination with regions and on the basis of

Learning Management System (LMS) data

• Establishing feedback systems to assess effectiveness of training programmers and draw vital

inputs to enhance value proposition in the training structure.

• Ability to Implement innovative ways of improving knowledge base and skill sets of training

program participants, which help in grow the business

• Perform Audit calls to analyze call quality at the dealerships, identify training need and deliver

corrective learning sessions

• Produce training schedules and classroom agenda, Determine course content according to

objectives

• Prepare training material including presentations, worksheets etc.
• Lead execution of training sessions, webinars, workshops etc. in groups or individually
• Arrange for and conduct on-site training when needed
• Maintain reports and data on completed courses, absences, issues etc.
• Determine overall effectiveness of programs and make improvements
• Continuous evaluation of Dealer manpower and identifies areas needing improvement
• Conduct regular audits on training process and training center inventory
• Create monthly MIS wrt. Regional training center with action plan to improve the same
• Involve in critical complaints diagnosis support in resolution