Learning And Development content creator

Skill and Qualification Requirements

• English proficiency

• 2+ years of training, instructional design, or technical writing experience;

knowledge of "Every Page is Page One" concepts

• Strong attention to detail. Ability to take technical information and relay it in

easy-to-understand ways for learners across the learning spectrum

• Solid researching, project management, and time management skills

• Ability to manage multiple platform modules within a portfolio

• Enthusiastic about technology with demonstrated technical capability;

experience training at a technology company or relevant consultancy

• Previous hands on experience designing visualizations and illustrations to

enhance learning content without using too many words

• Previous hands on experience with another SaaS or CMMS platform

• Passion to build relationships with Product and Engineering teams, and other

teams within and outside of Customer Success, to become an advanced-level

subject matter expert for modules across the platform

• Excellent written and verbal communication, strong interpersonal skills

• Collaboration and teamwork. While most of the role is an individual contributor,

team members support each other through cross-training, reviewing content,

remote communication methods, procedures, client/provider expectations and

training development efforts