Sales Trainer - Malayalam - Edtech

We are seeking an experienced and motivated Inside Sales Trainer - Malayalam to join our team. The Inside Sales Trainer will be responsible for developing and delivering training programs that enhance the skills and performance of our inside sales team. This role requires a deep understanding of sales techniques, product knowledge, and effective training methodologies like Call Auditing and Call Coaching sessions.

Responsibilities -

Design and Develop Training Programs:

* Create comprehensive training modules, materials, and resources tailored to the needs of the associated Category.

* Develop training content that covers sales techniques, product knowledge, objection handling, closing strategies, and customer relationship management.

Onboarding and Orientation:

* Lead the onboarding process for new inside sales team members, ensuring a smooth transition into their roles

Continuous Development:

* Stay updated on industry best practices, sales trends, and technological advancements relevant to inside sales.

* Modify training programs as needed to incorporate new insights and strategies.

Performance Evaluation:

* Assess the effectiveness of training programs through evaluations, quizzes, and observations.

* Provide constructive feedback to individuals and the team to drive improvement.

Sales Coaching and Mentoring

* Offer one-on-one coaching sessions to address individual skill gaps and improve performance by auditing calls.

* Serve as a mentor, guiding team members towards achieving their sales targets.

Cross Functional Communication:

* Work closely with sales managers and Product team to cascade latest product related updates to agents for adding value proposition to the product.

Data Analysis:

* Utilize sales data to identify trends, strengths, and areas for improvement among the inside sales team using Leadsquare.

* Incorporate data insights into training programs to enhance decision-making skills.

> Minimum 2 years experience required.

> Proficient in Malayalam.

> Passion for training the team.

> Technical proficiency with Leadsquare and other tools.

Working days: 6 days a week

Location: Entri HQ, Kakkanad, Kochi

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹28,000.00 per month

Benefits:

• Cell phone reimbursement
• Food provided
• Health insurance
• Provident Fund

Schedule:

• Day shift
• Rotational shift
• Weekend availability

Supplemental Pay:

• Performance bonus

Ability to commute/relocate:

• Kochi, Kerala: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• What's your Notice period?
• What's your current and expected Salary per month?
• How proficient are you in Sales training techniques? Explain.

Experience:

• Sales trainer: 2 years (Required)
• Edtech industry: 2 years (Required)
• Leadsquare: 2 years (Required)

Language:

• Malayalam (Preferred)

Location:

• Kochi, Kerala (Preferred)

Work Location: In person