Sales Telecaller

A Royal Enfield Sales Telecaller job description focuses on generating leads and promoting vehicles by contacting potential customers, explaining product features and services, scheduling test rides, and converting inquiries into sales, ultimately contributing to sales targets and customer satisfaction within the dealership. Key responsibilities include outbound calling, managing customer data, and collaborating with sales and service teams, requiring strong communication and persuasive skills. Key Responsibilities

• Lead Generation: Contacting potential customers through cold calling to identify interest in Royal Enfield motorcycles and services.
• Product Promotion: Providing comprehensive information about various Royal Enfield models, features, services, and pricing to prospective buyers.
• Customer Engagement: Building and maintaining strong relationships with clients, addressing their questions, and resolving any concerns.
• Sales Conversion: Working to convert customer interest into actual sales by guiding them through the purchase process and facilitating test rides.
• CRM & Data Management: Maintaining accurate records of customer interactions and sales leads, often using a CRM system.
• Achieving Targets: Working towards and achieving monthly or quarterly sales goals set by the dealership.
• Coordination: Collaborating with the sales team to ensure seamless handover of leads and customer information for test rides and vehicle delivery.

Required Skills and Attributes

• Strong Communication: Excellent verbal communication, listening skills, and the ability to explain product details clearly.
• Persuasive Skills: Ability to effectively influence customers and guide them towards a purchase decision.
• Customer Focus: A commitment to providing high-quality customer service and ensuring customer satisfaction.
• Sales Acumen: Understanding of the sales process and the ability to meet sales targets.
• Computer Proficiency: Basic computer skills for data entry and using CRM tools.
• Teamwork: Ability to work effectively with other members of the sales and customer service departments.

Job Type: Full-time

Pay: ₹8,000.00 - ₹13,000.00 per month

Work Location: In person