Sales Team Lead- FOS

• Responsible for managing the operations seamlessly and timely SLA delivery along with

• maintaining high levels of employee and customer satisfaction

• Insurance Sales (Health/Motor/Life)

• Establish & Manage Relationships / Engagement with the Clients.

• Oversight of team organizes resources, sets goals, call out strategy from Executives and client on a day to day basis, reporting responsibilities

• Managing day to day Sales targets (B2C Sales)

• To monitor and document the work schedule of staff and absences.

• Build strong partnership with the client by growing and nurturing the existing relationships to ensure operational cohesion & effective foundation for future growth

• Taking weekly and monthly calls with clients to understand the expectations from the teams and provided updates

• Ensure that all audit-related issues are brought to a close

• Identify and drive continuous improvements and initiatives in process

• Coach & mentor Team lead so that they are able to manage their teams better

• To ensure that all internal customer queries are followed up on a timely basis

• Collaborate with internal teams.

• To be the Key contact for all problems and queries with specific business assigned.

• Take on special projects as per business need

• Action-Oriented, Integrity and Trust, Perseverance

• Command Skills, Problem Solving, Drive for results, Standing along and Directing Others Managing & measuring work

• Ability to handle sales pressure

• Excellent verbal and written communications skills

• Strong external and management reporting skills.

ISMS Responsibilities:

• Follow the instructions of Function Heads, operate systems on behalf of Function Heads, and

serve users authorized by Function Heads;

• Provide technical consulting assistance to Function Heads so that information systems can be built and run to best meet business objective;

Ensure the safeguarding of information in their possession;

• Accepts responsibilities for the operation and protection of information assets; and

Perform the work as delegated by the by the Function Head

• Proficiency in team management skills to hold meetings and conduct performance reviews to help employees meet Performance Targets

• Proficiency in employee development to assist employees in meeting the Performance Targets through Hiring, Coaching & Mentoring.

Insurance (Health/Motor/Life) Sales:

• Ability to calibrate employee performance to the Performance Targets through monitoring and Coaching

• Ability to communicate and resolve issues that affect Performance Criteria

• Ability to lead employees on their team to performance of the Performance Criteria.

What Do we offer:

• Best CTC in the industry along with per month incentives, medical insurance, Gratuity.

Interested candidates can share their updated resume at Or can reach on- 8448684083