Sales support

As a Sales Coordinator at our company, you will be responsible for overall sales coordination with field staff. Your main objective will be to communicate with the target audience, build and develop customer relationships, and handle various sales-related tasks such as making quotations, purchase orders, drafting emails, and preparing MIS reports. You will also play a key role in maintaining and updating the customer database, responding to customer complaints, and providing after-sales support as needed. Your day-to-day tasks will involve handling customer queries through calls and emails, preparing and sending quotations and offers in a timely manner, and coordinating with customers for order generation and execution. You will be expected to use sales modules like CRM to streamline these processes and ensure effective communication with customers. In addition to your basic role, you will also be responsible for maintaining customer databases, creating correspondence letters, and following up on potential leads through calls and emails. Building strong customer relationships, preparing sales reports, and handling customer queries independently will also be part of your additional responsibilities. To excel in this role, you should possess pro-active and motivated qualities with good interpersonal skills. Being polite, maintaining a positive attitude, and having a willingness to learn are essential traits for success. Additionally, the ability to work effectively in a team and proficiency in generating MIS reports, MS Excel, Advanced Excel, Word, and CRM software will be critical for this position. Ideally, you should have 2-5 years of relevant experience and hold a graduate degree in any stream. A specialization in any field is welcome, with a preference for candidates with a B.E. in Mechanical Engineering. Join us and contribute to our team as we continue to provide top-quality fire extinguishers and suppression systems under the KANEX brand.,