Sales & Support Executive

Location:

freshers

Key Responsibilities:

• Handle inbound and outbound customer calls or chats professionally.
  
• Assist customers with product/service information, queries, and complaints.
  
• Provide pre- and post-sales support to clients.
  
• Maintain a high level of customer satisfaction through excellent service.
  
• Identify customer needs and offer suitable solutions or services.
  
• Work closely with the sales team to support lead conversion.
  
• Maintain records of customer interactions and transactions.
  

Requirements:

• Fresher candidates are welcome to apply.
  
• Any graduate or diploma holder (any stream).
  

• Excellent verbal and written communication skills

  (English & Hindi).
• Willing to work in

  rotational shifts

  including weekends.
• Basic computer knowledge (MS Office, Email, CRM tools preferred).
  
• Strong interpersonal skills and problem-solving abilities.
  

Perks & Benefits:

• Friendly work environment
  
• On-the-job training & mentorship
  
• Performance-based incentives
  
• Opportunity to grow within the company