Sales Operations Specialist

Location: Shyamal, Ahmedabad

Job Type: Full-Time Experience

Required: 1 year+

Industry: Manufacturing / E-Commerce/ FMCG

Salary: 23,000-27,000

Key Responsibilities:

• Manage and analyse primary, secondary, and tertiary sales data across distributors, retailers, and direct sales channels.
• Generate daily, weekly, and monthly sales performance reports for management review.
• Audit sales transactions to ensure data accuracy, compliance with SOPs, and timely reporting by field sales teams and channel partners.
• Identify discrepancies in sales entries, discounts, schemes, or targets, and coordinate corrections with

relevant teams.

• Collaborate with sales managers and field executives to resolve reporting errors, stock mismatches, or billing issues.
• Prepare sales forecasts, analyse trends, and assist in demand planning with the help of historical data.
• Create dashboards and pivot reports using advanced Excel tools (VLOOKUP, INDEX-MATCH, Power Query, Pivot Tables, Charts, etc.).
• Monitor KPIs such as achievement vs. target, outlet productivity, sales per rep, beat-wise growth, and
• suggest corrective actions.
• Handle scheme analysis, sales returns, distributor claims, and track the effectiveness of promotional activities.
• Participate in periodic sales audits, stock audits, and documentation for internal controls.
• Support in automating reporting processes for improved efficiency.
• Communicate regularly with sales personnel, distributors, and internal stakeholders over calls, emails, and meetings.

Required Experience and Skills:

? Strong hands-on experience with MS Excel; knowledge of Google Sheets, Power BI, or SQL is a

plus.

? Good understanding of sales structures (FMCG, retail, or distribution-based models preferred).

Analytical mindset with attention to detail.

? Excellent communication and interpersonal skills to deal with a cross-functional team.