Sales Operations Analyst

The primary responsibility of this role is to support a group of sales representatives by assisting with digital campaign setup, including banners, emails, and other digitally focused sponsorships. This involves ensuring that creative assets are received and trafficked correctly, and providing reporting to the Campaign Management team. Collaboration is key in this position, as you will work with Media Planners, the Sales team, Publishers, Campaign Managers, Marketing Operations, and Advertisers (agency and client). Your tasks will include troubleshooting HTML code and ad tags, optimizing targeting, and scheduling emails. You will be expected to communicate frequently with the Sales and Sales Ops teams to relay technical specifications, as well as chase and traffic creative using Google Ad Manager. Maintaining and communicating project schedules, goals, and dependencies within Salesforce will be crucial, along with providing reporting logins and needs to the Campaign Management team. Additionally, you will need to offer insights and reporting to team members managing month-end campaign reconciliation for the Billing Department. Collaboration with internal teams for supporting digital advertising business will be an essential part of your role, along with regular reporting of status to Ad Ops team management. Prioritizing projects, managing internal stakeholder expectations, and communicating actionable findings to a non-technical audience in a clear and concise manner will also be part of your responsibilities. Job Qualifications: - Education: Bachelor's degree or equivalent relevant work experience - 2-3 years of digital ad operations or related experience - Understanding of digital ad serving platforms or other relevant experience Required Knowledge, Skills, and Abilities: - Strong oral and written communication skills, including presentation skills - Ability to understand ad tag code - Ability to prioritize and handle multiple tasks simultaneously - Organization and planning skills - Strong cross-group collaboration skills - Ability to provide clear vision and direction to clients and internal stakeholders - Attention to detail and ability to meet deadlines - Professionalism and integrity - Self-starter - Flexible and adaptable to a changing environment - Ad Serving knowledge Preferred Experience: - Experience with Google Ad Manager, Salesforce, OMS, Data Visualization, Ad Verification, or similar tools - Experience in the healthcare/medical sector desired, but not required Note: Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.,