Sales Operations Analyst

We are actively seeking a Sales Operations Analyst to -

• Coordinate the flow of information across multiple groups, such as Sales, Professional Services, Legal, Revenue Accounting, Operations, etc. to facilitate the deal process.
• Ensure that the execution of the deal review and approval process follows company policies and guidelines.
• Act as principal point of contact between sales, customers, and legal for providing guidance related to the company s commercial contracting requirements and processes, including communicating standard responses and gathering further information, as required
• Validate and accurately approve customer quotes via various channels, including email, sales quotations and online portals through order management systems.
• Monitor status of deal review to ensure timely acceptance. Proactively communicate with sales representatives regarding delays or issues that may arise during deal review.
• Successfully advise and educate sales teams and other internal stakeholders on business policies and processes and provide ongoing guidance and coordination throughout contract lifecycle
• Work with the Enterprise Data team to adhere to data quality policies, such as consolidating duplicate accounts, updating customer information and taxable status.
• Maintain accurate and up-to-date documentation to keep track of changes/updates to orders with relevant approvals per policy.
• Lead or participate in projects to improve internal processes and build for scale
• Takes on special projects, additional tasks and responsibilities as needed, which includes covering for team members absence.

Minimum qualifications

• 5+ years of deal desk, contract review and/or order to cash experience
• Bachelor s degree in finance, accounting or related field
• High proficiency in computer software programs (Excel and Word)
• Knowledge of generally accepted accounting and bookkeeping principles and procedures
• Proven ability to work efficiently with minimal supervision.

Preferred qualifications

• Salesforce CPQ experience strongly preferred
• Software/SaaS billing experience preferred
• Multi-lingual always a plus