Sales Operations Analyst

Position Summary:

The Sales Operations Analyst will play a key role in contributing to the growth and productivity of Small Enterprise business. Internally, the Sales Operations Manager acts as the sales organization's liaison with all other areas of our business (finance, legal, HR, support, marketing, and global resources) to ensure cooperation and consistency across the organization with key company objectives.

Roles and Responsibilities:

• Align closely as a partner to Small Enterprise Sales Leaders to understand strategic sales plan and tactical delivery. Manage relationships with key stakeholders across the sales organization to enable business execution.
• Develop a model to optimize our investment in resources across the assigned franchises by optimizing territory mapping. Use this model to deliver information about market share, territory penetration, quota setting, and resource allocation.
• Partner with sales teams where operational assistance is required to maintain CRM information and assignment.
• Analyze sales data to create historical records and trends for PPR stats, product sales, Region sales, Industry sales, partner performance and any other relevant metrics that Sales Management wants to evaluate. Proactively develop, analyze, and dynamically track the leading and lagging indicators of sales team performance across the franchise.
• Evolve and automate the forecasting system to ensure effective pipeline management and forecast accuracy. Implement a system for tracking , reporting, and dashboarding useful sales metrics to support the US sales management teams.

Qualifications:

The person will have wide-range experience and will use professional concepts and company objectives to resolve complex issues in creative and effective ways by analysis of situations or data through an in-depth evaluation of variable factors. This position will exercise judgment in selecting methods, techniques and evaluation criteria for obtaining results. This position will interact with Sales Directors and other senior personnel within the US and global sales regions.

• You have a desire to learn, are curious about business, enjoy being challenged, and are results oriented
• 5+ years of experience in a sales/finance analyst or business operations role
• Excellent operational and problem-solving skills, coupled with strong business judgement
• Proficient in using Excel, Power Point, and other database tools is a must. Microsoft Dynamics experience is an advantage
• Strong communication skills, an ability to see beyond the numbers and translate these to sound business reasoning
• Ability to work well with others in a fast-paced environment