Responsibilities: Facilitate Cross-Team Collaboration: Build consensus across teams to solve complex problems and align on business goals. Project Execution: Work on scope project work, partner with product management and engineering to balancing short-term delivery needs with long-term product goals. Deliver End-to-End Experience: Design and model comprehensive user experiences, emphasizing user needs and problem-solving in presentations. Develop clear user flows, detailed specifications, and prototypes to effectively demonstrate the user journey. Expand and Maintain UX Guidelines: Identify and explore additional use cases beyond single projects to enhance existing guidelines and patterns for company-wide use Creative Problem Solving: Produce high-quality, research-based creative solutions to complex problems. Collaborative Culture: Foster a culture of collaboration and inclusive decision-making. Effective Communication: Document and communicate designs effectively with stakeholders and development teams. Process Improvement: Collaborate with UX design leads and team members to improve processes and standards. Bonus Points: Knowledge of the cybersecurity industry or IT management. and, Experience with design systems and platform design work. Qualifications: Experience: 3+ years in UX/product design, preferably in SaaS or platform services. Design Tools: Proficiency with Figma is a must; familiarity with other prototyping tools (e.g., Sketch, Adobe XD, InVision) is a bonus. Communication: Excellent verbal and written communication skills in English; knowledge of Mandarin is a bonus. Collaboration: Strong interpersonal skills and the ability to work in cross-functional teams. A team player who can also work independently. Problem-Solving: Ability to solve complex design problems and make data-driven decisions. User-Centered Design: Deep understanding of user-centered design, interaction design, and information architecture. Capable of delivering product design solutions, including user flows, wireframes, prototypes, and final designs. Agile Development: Experience with agile development processes. Multi-tasking and time-management skills, with the ability to prioritize tasks. Education: Bachelor's degree (or higher) in a related field (e.g., UX Design, HCI, Product Design) or equivalent practical experience.
How You Will Make a Difference Act as a business consulting role, working closely with diverse user groups including Senior Management, Sales & Business Unit management, Marketing, Finance, Human Resources and Legal to deliver timely, accurate and actionable business information Track sales results versus individual objectives, maintaining and reporting sales compensation plans, annual and monthly revenue tracking and reporting, ad hoc reporting, renewal tracking, database maintenance, SFDC hygiene and contract processing Coordinate sales forecasting, planning, and budgeting processes used within the sales organization. Proactively monitor and strive to maintain high levels of quality, accuracy, and process consistency in the sales organization's planning efforts Assist in the development and support of equitable assignment of sales force quotas and ensures quotas are optimally allocated to all sales channels and resources Ensure all sales organization objectives are assigned in a timely fashion Proactively identify opportunities for sales process improvement. Works closely with sales management to inspect sales process quality and prioritize opportunities for improvement Collaborate with sales management to identify and understand process bottlenecks and inconsistencies Monitor the accuracy and efficient distribution of sales report, recommends revisions to existing reports, or assists in the development of new reporting tools as needed Provide input to senior leadership in the development and administration of sales incentive compensation programs Identify Sales training requirements and execute for the field team Build peer support and strong internal-company relationships with other key management personnel
PRIMIRY RESPONSIBILITY Apart from being a technologist, you are expected to understand customer journey with product and it's experience and help customer to navigate through it smoothly Obsessed with Customer Success during entire part of his engagement, onboarding and product experience journey A strong pillar to build and train sales organization. You shall be an extremely good storyteller and help sales team to sell better and effectively Understand emerging ecosystem of cyber security partners like SOC services partner, CSP (cloud service partners), MSSP etc. Leveraging channel partners by upscaling and training for customer engagement is integral part of the role Conduct routine update on the new product/ technology to the internal sales staff Work closely with Regional / Global Product Manager and Product Marketing Manager to obtain the latest Product/ Technology know how Confidently deliver engaging technical demonstrations highlighting Trend Micro products advantages and benefits via solid messaging, presentation skills and public speaking Encourage and empower the partners and channel to propose, position and convince the customers with our products and solution Present to all levels of an organization complex technical issues and solutions in a meaningful, engaging, and digestible manner Apply strong problem-solving skills to design solutions that solves the customer problems Developing close relationships to help influence the technical strategy of the customer Deliver training to customer and prospects about Trend Micro solutions Working with company technical support personnel to ensure ongoing quality of support and customer health Contribute to departmental best practices, strategies, methodologies and documentation for increased efficiencies Continuous self-improvement and learning to maintain current technical knowledge, participate in technical communities of interest Most of the sales engineers actively participate in webinar, workshop and other industry event as a speaker or panelist. Very good public speaking skill will be added advantage to the role. Experience Rich experience in delivering highest quality presales Support and Solution by bringing unique value on to the table for customers Strong understand and knowledge on SOC operations, security analytics capabilities, cloud architect understanding, cloud native application security, SASE, CASB, Zero trust model will be key advantage. Knowledge and understating on Microsoft O365, Azure, google, AWS services will be added advantage. Exposure to security software solutions like Firewall, Content Security, Intrusion prevention, encryption, data leakage, data protection and monitoring security will be added advantage Good written and spoken communication skills in English A strong interest in all aspects of cybersecurity and a passion for customer security Excellent of understanding of public cloud technologies such as AWS and Azure We embrace change, empower people, and encourage innovation. Join Trend Micro and Thrive with us.
POSITION OVERVIEW: The Regional Account Manager (RAM - Algeria) will focus on proactively building new clients and grow assigned territories by working closely with our Technical, Channel Partner and Marketing team to formulate selling strategies and campaigns - to build trusted relationships with customers and their senior representatives. The Regional Account Manager is accountable for achieving and overachieving your sales target to contribute to the sales performance of your region. You will be the trusted advisor of Trend Micro as you articulate and promote the company's value proposition and services to customers. PRIMARY RESPONSIBILITIES: Identify and pro-actively target prospects and existing clients to drive the adoption of Trend Micro technologies and services Increasing market share in the defined territory objectives of accounts and develop market strategies for each product and service Knowledge of assigned territory, connect with CIO/CISO to create and grow opportunities Work with relevant stakeholders (Pre-Sales, Marketing and Sales Head) to take the right value proposition to Channel CEO and associated sales and technical teams Attain revenues goals per quarter allocation in line with BU goals Develop relationships with our ecosystem of alliances or technology partners (AWS/ Microsoft/ Vmware/ Google) Knowledge of security frameworks like Zero Trust, SASE, UEBA, XDR and Security Platforms like SIEM and SOAR can be added advantage Document and maintain all account information in Salesforce to facilitate opportunity management, accurate revenue forecasting, and account planning Communicate relevant information to stakeholders to facilitate decision making Build and maintain client contacts and relationships by understanding client's business and requirements Consult customers on cyber security initiatives and drive constant engagement from demos till post implementation support Lead and support any client meetings/calls Hold and participate in the account review meetings to discuss claims customer experience, service performance and client feedback as well as possible future opportunities for CVP SECONDARY RESPONSIBILITIES: Exposure to both End Customer Environments and Channels? Selling value to CIO, and complex multiple customer scenario showcasing technical and sales expertise Proven Account Management experience in commercial sector Knowledge of competition, new cybersecurity technologies, upcoming trends (Cloud, Digital Transformation, IIoT, industry etc), country regulations that affect target markets Must have growth-oriented mindset and experience of working in the collaborative environment Collaborative across various functions such as Technical, Marketing, Channel, to ensure customer success at all level Ability to network, create and build strong relationships senior executive relationships Excel in presenting business value proposition, solutions/benefits of complex technology in easy-to-understand business language EXPERIENCE: Minimum 6 years of relevant Sales Experience and preferably few years in Security Industry. Account Management certification such as SPIN or TAS would be highly regarded. Sales Based Certifications Security Certification
Responsibilities: Product Strategy and Roadmap: Develop and maintain the product vision, strategy, and roadmap of product area. Align product goals with business objectives and market demands. Market Research and Analysis: Conduct market research to identify trends, competitive landscape, and customer needs. Use this data to inform product decisions and strategic direction. Product Development: Collaborate with engineering and UX teams to drive the development of new features and products. Ensure timely delivery and high-quality outcomes. Customer Engagement: Act as the voice of the customer, gathering and prioritizing product and customer requirements. Engage with customers to understand their needs and gather feedback. Cross-functional Collaboration: Work closely with sales, marketing, and support teams to ensure successful product launches and to drive adoption and satisfaction. Data-Driven Decision Making: Use data-driven insights to make informed decisions and adjustments to the product strategy. Analyst Relations: Build and maintain relationships with industry analysts to keep them informed about our product offerings and gather valuable insights from their feedback. Qualifications: Experience: 5+ years of experience in the cybersecurity industry. Experience in technical roles such as software or sales engineering, or technical leadership roles is highly valued. Product Knowledge: Understanding of cybersecurity technologies, tools, and best practices. Analytical Skills: Strong analytical and problem-solving skills. Ability to use data to drive decisions and measure success. Communication: Excellent verbal and written communication skills. Ability to convey complex technical concepts to non-technical stakeholders. Customer Focus: Passion for understanding and solving customer problems. Collaboration: Proven ability to work effectively with cross-functional teams. Good interpersonal skills and the ability to influence others. Adaptability: Ability to thrive in a fast-paced, dynamic environment. Willingness to learn and adapt to new challenges and opportunities. Education: Bachelor's degree in Computer Science, Information Technology, Business, or equivalent experience. Preferred Skills: Technical Background: Hands-on experience with cybersecurity tools and technologies such as SIEM, XDR, IDS/IPS, endpoint protection, etc. Project Management: Experience with development methodologies (Agile, Scrum, DevOps) and tools (JIRA). Innovative Thinking: Ability to think creatively and propose innovative solutions to complex problems.
PRIMARY RESPONSIBILITIES Identify and pro-actively target prospects and existing clients to drive the adoption of Trend Micro technologies and services Increasing market share in the defined territoryobjectives of accounts and develop market strategies for each product and service Knowledge of assigned territory, connect with CIO/CISO to create and grow opportunities Work with relevant stakeholders (Pre-Sales, Marketing and Sales Head) to take the right value proposition to Channel CEO and associated sales and technical teams Attain revenues goals per quarter allocation in line with BU goals Develop relationships with our ecosystem of alliances or technology partners (AWS/ Microsoft/ Vmware/ Google) Knowledge of security frameworks like Zero Trust, SASE, UEBA, XDR and Security Platforms like SIEM and SOAR can be added advantage Document and maintain all account information in Salesforce to facilitate opportunity management, accurate revenue forecasting, and account planning Communicate relevant information to stakeholders to facilitate decision making Build and maintain client contacts and relationships by understanding client's business and requirements Consult customers on cyber security initiatives and drive constant engagement from demos till post implementation support Lead and support any client meetings/calls Hold and participate in the account review meetings to discuss claims customer experience, service performance and client feedback as well as possible future opportunities for CVP EXPERIENCE Minimum 5 years of relevant Sales Experience and preferably few years in Security Industry. Account Management certification such as SPIN or TAS would be highly regarded. Exposure to both End Customer Environments and Channels Selling value to CIO, and complex multiple customer scenario showcasing technical and sales expertise Proven Account Management experience in Government accounts. Knowledge of competition, new cybersecurity technologies, upcoming trends (Cloud, Digital Transformation, IIoT, industry etc), country regulations that affect target markets Must have growth-oriented mindset and experience of working in the collaborative environment Collaborative across various functions such as Technical, Marketing, Channel, to ensure customer success at all level Ability to network, create and build strong relationships senior executive relationships Excel in presenting business value proposition, solutions/benefits of complex technology in easy-to-understand business language
Responsibilities: Collaborate closely with stakeholders, including product managers, UX designers, and other engineers, to understand requirements and translate them into technical solutions. Design, develop, test, and deploy robust and scalable software applications using best practices and industry standards. Take ownership of end-to-end feature development, from design and implementation to testing and deployment. Write clean, efficient, and maintainable code, adhering to coding standards and documentation practices. Write non-application code, such as infrastructure as code, unit tests, metrics, monitoring, alarms, etc., to ensure reliability and maintainability. Participate in code reviews to provide constructive feedback and ensure code quality. Troubleshoot and debug complex issues, identifying root causes and implementing effective solutions. Collaborate with cross-functional teams, such as QA, SRE, and product management, to ensure smooth project execution and timely delivery. Take time for learning and continuous improvement, building your skills and exploring interests beyond current work tasks. Qualifications: Possess three years of professional experience in software development, with a strong focus on backend or full-stack development. Full-stack experience will be considered a significant advantage. Proficiency in one or more of the following programming languages: Java, Javascript/Typescript. Demonstrated expertise in complex application development, including debugging, analysis, and optimization. Experience with cloud native application development on AWS, Azure or GCP. Experience with microservice architectures, REST API development, and event-driven architectures. Experience with automated CI/CD pipelines. Strong understanding of software engineering principles, design patterns, and best practices. Familiarity with agile development methodologies and tools. Excellent problem-solving and analytical skills, with a proactive and results-oriented mindset. Strong communication and collaboration skills, with the ability to work effectively in a team environment. Continuous learning mindset, with a passion for keeping up with industry trends and technologies.
How You Will Make a Difference Apart from being a technologist, you are expected to understand customer journey with product and it's experience and help customer to navigate through it smoothly Obsessed with Customer Success during entire part of his engagement, onboarding and product experience journey A strong pillar to build and train sales organisation. You shall be an extremely good story teller and help sales team to sell better and effectively Understand emerging ecosystem of cyber security partners like SOC services partner, CSP (cloud service partners), MSSP etc. Leveraging channel partners by upscaling and training for customer engagement is integral part of the role Conduct routine update on the new product/ technology to the internal sales staff Work closely with Regional / Global Product Manager and Product Marketing Manager to obtain the latest Product/ Technology know how Confidently deliver engaging technical demonstrations highlighting Trend Micro products advantages and benefits via solid messaging, presentation skills and public speaking Encourage and empower the partners and channel to propose, position and convince the customers with our products and solution Present to all levels of an organisation complex technical issues and solutions in a meaningful, engaging, and digestible manner Apply strong problem-solving skills to design solutions that solves the customer problems Developing close relationships to help influence the technical strategy of the customer Deliver training to customer and prospects about Trend Micro solutions Working with company technical support personnel to ensure ongoing quality of support and customer health Contribute to departmental best practices, strategies, methodologies and documentation for increased efficiencies Continuous self-improvement and learning to maintain current technical knowledge, participate in technical communities of interest Most of the sales engineers actively participate in webinar, workshop and other industry event as a speaker or panelist. Very good public speaking skill will be added advantage to the role. Our Ideal Candidate Rich experience in delivering highest quality presales Support and Solution by bringing unique value on to the table for customers Strong understand and knowledge on SOC operations, security analytics capabilities, cloud architect understanding, cloud native application security, SASE, CASB, Zero trust model will be key advantage. Knowledge and understating on Microsoft O365, Azure, google, AWS services will be added advantage. Exposure to security software solutions like Firewall, Content Security, Intrusion prevention, encryption, data leakage, data protection and monitoring security will be added advantage Good written and spoken communication skills in English A strong interest in all aspects of cybersecurity and a passion for customer security Excellent of understanding of public cloud technologies such as AWS and Azure
POSITION OVERVIEW The Major Account Manager (MAM) Defence & MHA and will focus on proactively selling Trend Micro products and services into above accounts. The Major Account Manager will drive to meet and exceed quota by engaging customers directly, leveraging and partnering with resellers and Global System Integrators. PRIMARY RESPONSIBILITIES Act as the account lead for assigned accounts based on the Client Value Proposition Work closely with clients to identify needs, planned initiatives, business directions, and act as trusted adviser and advocate on best practices and solutions to address the clients IT and Cybersecurity goals and objectives Provide back up and support to client teams where required Recognized as the go-to person internally on the own client portfolio Partner internally with cross-functional teams such as Technical, Regional Account Managers, Marketing to understand customer goals and key performance metrics Pro-actively engage and drive opportunities with respective enterprise customers Develop and manage a reliable forecast and ensure disciplined use of Trend Micro sales forecasting, account plans and customer relationship tools Maintain sound knowledge of the industry, trends and the competitive posture of Trend Micro and other industry leaders regarding software product offerings and support services SECONDARY RESPONSIBILITIES Participate in industry conferences, trade shows and seminars, as required Participate in the planning and execution of programs designed to promote Trend Micro's activities Document and regularly maintain all relevant information in MS D365 EXPERIENCE 10-12 years experience in Account Management in Information Technology / Security solutions companies. Experience of selling solutions to Defence, MHA and Government sectors. Ability to effectively engage at the C level customers. Working knowledge and experience in selling key cybersecurity, networking and IT products and solutions, as well as knowledge of top competitive solutions in the market Strong knowledge of On-premise and Airgap solutions preferred Pattern of quantifiable success in large account management and selling strategies Bachelor's degree in engineering, IT or Management with equivalent work experience preferred
Responsibilities: Full EE Design ownership for assigned systems or subystems from concept to production (Schematic Design, PCB Stackup Design, Layout Guidance, Layout Simulations, HW Bring-Up, Characterization, Functional & Stress Testing, Release to Production) Debug / Troubleshoot complex design issues with systems in development as well as currently shipping systems, with an emphasis on root-cause-analysis. Attends functional and cross-functional team meetings. Provides regular detailed progress reports to management Qualifications: MSEE with 8+ years or BSEE with 10+ years of hardware development experience. Proven track record of successfully bringing designs from concept to production. Excellent understanding of transmission line theory. HW Design experience with high-speed serial interfaces such as PCIe Gen2Gen4 and 100GbE KR4 and CAUI4. HW Design experience with high-speed parallel interfaces such as DDR4 & DDR5. Experience in Intel XEON-based x86 Server Design is a plus. Experienced with lab analysis/debug tools such as high-speed oscilloscopes, logic analyzers, protocol analyzers. Experienced in CAD tools for schematic capture and layout (Cadence Design Systems experience is a plus). FPGA / CPLD design experience for glue/combinatorial logic is a plus. Experienced with layout simulations tools for high-speed interfaces and power integrity such as Ansys Electromagnetics Suite. Good understanding of Design-for-Manufacturing and Design-for-Test requirements and trade-offs. Excellent analytical and problem solving skills. Excellent interpersonal, organizational, and communication skills.
Responsibilities: Product Strategy and Roadmap: Develop and maintain the product vision, strategy, and roadmap of product area. Align product goals with business objectives and market demands. Market Research and Analysis: Conduct market research to identify trends, competitive landscape, and customer needs. Use this data to inform product decisions and strategic direction. Product Development: Collaborate with engineering and UX teams to drive the development of new features and products. Ensure timely delivery and high-quality outcomes. Customer Engagement: Act as the voice of the customer, gathering and prioritizing product and customer requirements. Engage with customers to understand their needs and gather feedback. Cross-functional Collaboration: Work closely with sales, marketing, and support teams to ensure successful product launches and to drive adoption and satisfaction. Data-Driven Decision Making: Use data-driven insights to make informed decisions and adjustments to the product strategy. Analyst Relations: Build and maintain relationships with industry analysts to keep them informed about our product offerings and gather valuable insights from their feedback. Qualifications: Experience: 5+ years of experience in the cybersecurity industry. Experience in technical roles such as software or sales engineering, or technical leadership roles is highly valued. Product Knowledge: Understanding of cybersecurity technologies, tools, and best practices. Analytical Skills: Strong analytical and problem-solving skills. Ability to use data to drive decisions and measure success. Communication: Excellent verbal and written communication skills. Ability to convey complex technical concepts to non-technical stakeholders. Customer Focus: Passion for understanding and solving customer problems. Collaboration: Proven ability to work effectively with cross-functional teams. Good interpersonal skills and the ability to influence others. Adaptability: Ability to thrive in a fast-paced, dynamic environment. Willingness to learn and adapt to new challenges and opportunities. Education: Bachelor's degree in Computer Science, Information Technology, Business, or equivalent experience. Preferred Skills: Technical Background: Hands-on experience with cybersecurity tools and technologies such as SIEM, XDR, IDS/IPS, endpoint protection, etc. Project Management: Experience with development methodologies (Agile, Scrum, DevOps) and tools (JIRA). Innovative Thinking: Ability to think creatively and propose innovative solutions to complex problems.
PRIMARY RESPONSIBILITIES Act as the account lead for assigned accounts based on the Client Value Proposition Work closely with clients to identify needs, planned initiatives, business directions, and act as trusted adviser and advocate on best practices and solutions to address the clients IT and Cybersecurity goals and objectives Provide back up and support to client teams where required Recognized as the go-to person internally on the own client portfolio Partner internally with cross-functional teams such as Technical, Regional Account Managers, Marketing to understand customer goals and key performance metrics Pro-actively engage and drive opportunities with respective enterprise customers Develop and manage a reliable forecast and ensure disciplined use of Trend Micro sales forecasting, account plans and customer relationship tools Maintain sound knowledge of the industry, trends and the competitive posture of Trend Micro and other industry leaders regarding software product offerings and support services SECONDARY RESPONSIBILITIES Participate in industry conferences, trade shows and seminars, as required Participate in the planning and execution of programs designed to promote Trend Micro's activities Document and regularly maintain all relevant information in Salesforce EXPERIENCE 10+ years experience in Account Management in Information Technology / Security solutions companies Experience of with in Oil & Gas, Government, BFSI, Commercial market sectors Ability to effectively engage at the C level Working knowledge and experience in selling key cybersecurity, networking and IT products and solutions, as well as knowledge of top competitive solutions in the market Strong knowledge of Virtualization and cloud-based solutions preferred Pattern of quantifiable success in large account management and selling strategies Bachelor's Degree in Engineering, IT or Management with equivalent work experience preferred
What you'll do We're seeking a skilled DevOps Engineer to work with a Threat Expert as part of an XDR solution team. The ideal candidate will have a strong background in software development, systems administration, and automation. Building automation process and workflow in CI/CD Develop and maintain automation CI/CD process for the cybersecurity services and solutions Designing, implementing, and maintaining Regression Test Automation system in Azure Cloud 3rd party BAS (breach attack simulation) tools API integration with Automation process Administration in Azure Cloud environment What you need Bachelor's degree in computer science or any related field At least 2 years relevant experience Proficiency in Python, with experienced developing automation scripts and tools Experience with Git and advanced Git commands, and workflows in CI/CD pipelines Experience with Azure Cloud infrastructure & Operation Experience with developing in Cloud (AWS, Azure, or GCP) Experience with IaC tools, Docker and Kubernetes will be a plus Experience with Java will be a plus Good English communication skill is required Willing to be trained and be temporarily assigned overseas