Job
Description
JOB DESCRIPTION OF SPA MANAGER Roles and Responsibility:- The Manager should be very strong for making Sale, upgrade the sale and product sale. The Manager should be very strong in sale conversions and lead conversions The manager of a spa facility should oversee the operation of a business that provides clients with various services, including massages, facials, manicures, pedicures and more. He or she should provide the spa visitors with a satisfying experience and manages all staff and activities of the facility. Depending of the facility, some daily duties may include human resources, office procedures, marketing, ordering supplies and materials, housekeeping, staff training, and handling complaints. Create a motivating environment of sincerity, warmth and fun for staff and guests. Demonstrate an exceptional level of professionalism for the staff to emulate. Effectively administer and monitor Staff Scheduling procedures. Manage inventory effectively. Implement a clearly established opening and closing procedure. Ensure stock and cash items are kept safely under lock and key. Attend Management meetings and convey all relevant information throughout the Spa. Hold regular staff meetings to keep staff up to date on all aspects of the Spa's operation. Anticipate, identify and ensure customer needs are being met in the best possible way. Monitor customer satisfaction with surveys, focus groups and comment cards. Develop and deliver credible, competitive, value-plus service to the customer. Guide staff to become caring problem solvers, cooperative, accommodating and fair. Exhibit a professional attitude, and an Ability to handle difficult situations. Uphold gracious front desk procedures in the booking and handling of customers. Maintain fresh, effective programs to consistently retain and grow customer base. Develop and maintain compensation guidelines for customer complaint handling. Qualifications and Skills: Bachelor's degree in Business, Marketing, or a related field. Proven experience in sales management, preferably in the spa or wellness industry. Strong leadership and motivational skills. Excellent interpersonal and communication abilities. Customer-focused mindset with a commitment to delivering exceptional service. Knowledge of spa services and wellness treatments. If you are a dynamic and customer-oriented individual with a passion for sales in the spa industry, we invite you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your relevant experience and your approach to achieving sales success in a spa environment. Salary: - 35K to 45K for manager Experience for manager: - 2 to 6 years in Retail/ hospitality Industry/BPO/ hotel industry /Candidates from Spa Industry (Preference) Experience for Asst. Manager:- 0 to 3 years in Retail/ hospitality Industry/ BPO/ Candidates from Spa Industry (Preference) Job Location:- South Delhi and Gurgaon Ready to work in shift of 12pm to10pm (has to work until 10 pm) Candidate Photograph is compulsory Website: -www.aromathai.net Feel free for any query at 9810660269 We need someone presentable and some one who can sell -we would prefer female managers for now but if you can’t find anyone good in that category please forward the male resumes also. The salary written is what we generally give but for an extremely good candidate we can increase it. Please always send photograph with the resumes. Thank you Job Type: Full-time Pay: ₹35,000.00 - ₹45,000.00 per month Schedule: Day shift Evening shift Education: Bachelor's (Preferred) Experience: total work: 1 year (Required) Management: 1 year (Preferred) Language: English (Required)
