Work closely with the costing and finance teams to prepare
accurate product costing sheets
.
Factor in raw material costs, import duties, packaging, labor, logistics, and other overheads for
competitive yet profitable pricing
.
Provide timely
cost-based quotations
to customers and distributors.
Monitor price fluctuations in key components (LED etc.) and update pricing models accordingly.
Assist in
margin analysis
and pricing strategies for tenders, bulk orders, and projects.

2. Customer Response:

Act as the
first point of contact
for customer inquiries, complaints, and product-related questions.
Provide prompt solutions and coordinate internally to resolve
after-sales issues
or replacements.
Maintain a
customer feedback log
and contribute to service improvements.
Build strong client relationships to encourage
repeat business and long-term partnerships
.
Communicate
product updates, launches, and promotional schemes
to customers.

3. Inventory Management:

Coordinate with the inventory and warehouse team to
check stock availability
before order confirmation.
Track product movement,
stock status
, and forecast demand based on sales trends.
Ensure timely dispatch of orders by aligning sales commitments with stock levels and production planning.
Maintain
minimum stock level alerts
for fast-moving items and suggest reorder quantities.
Generate periodic reports on
stock vs sales movement
.

Preferred candidate profile

Automobile industry (preferred) or manufactured company.
Over 3 years experience.
Korean speaking is additional advantage.

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