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3 Customer Response Jobs

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1.0 - 5.0 years

0 Lacs

varanasi, uttar pradesh

On-site

As a PR and Communication Assistant, you will have the vital responsibility of conducting product demonstrations for potential clients. Supporting the team in the successful implementation of HIMS software at various client organizations and hospitals will be a key aspect of your role. Additionally, you will be involved in addressing customer issues, performing GAP analysis, and assisting in the renovation of processes and the implementation of NABH protocols at client organizations and hospitals. Your support will also be required for providing training to doctors and staff on software usage and NABH protocols. Furthermore, you will contribute to the creation of client organization/hospital profiles for corporate empanelment. Ensuring efficiency, diligence in work, and prompt responses to customer queries will be essential in this role. Daily reporting to the Reporting Officer is mandatory, and you are expected to work full-time during day shifts. A performance bonus may be provided based on your performance. A Bachelor's degree is required for this position, along with at least 1 year of total work experience and 1 year of sales experience. Proficiency in Hindi and English is necessary, and you should be able to commute to Lanka, Varanasi, Uttar Pradesh. Relocation to this location before starting work is also a requirement. This role offers commuter assistance and requires in-person work at the specified location.,

Posted 23 hours ago

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3.0 - 7.0 years

0 Lacs

punjab

On-site

The job involves responding to customer inquiries and managing sales-related tasks efficiently. As part of your responsibilities, you will be required to develop and enforce company policies, oversee employee training to ensure tasks are completed in alignment with company standards, and collaborate with department heads to meet organizational objectives. Additionally, you will play a key role in optimizing work processes to enhance productivity and minimize waste. Your performance evaluation will be based on tracking key performance indicators (KPIs) and identifying opportunities to boost revenue and engage new customers. Moreover, you will be responsible for day-to-day work management, stock management, and administration tasks related to the sales department. The job is a full-time position with benefits including cell phone reimbursement and paid sick time.,

Posted 1 day ago

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4.0 - 9.0 years

5 - 12 Lacs

chennai

Work from Office

Role & responsibilities 1. Costing Management: Work closely with the costing and finance teams to prepare accurate product costing sheets . Factor in raw material costs, import duties, packaging, labor, logistics, and other overheads for competitive yet profitable pricing . Provide timely cost-based quotations to customers and distributors. Monitor price fluctuations in key components (LED etc.) and update pricing models accordingly. Assist in margin analysis and pricing strategies for tenders, bulk orders, and projects. 2. Customer Response: Act as the first point of contact for customer inquiries, complaints, and product-related questions. Provide prompt solutions and coordinate internally to resolve after-sales issues or replacements. Maintain a customer feedback log and contribute to service improvements. Build strong client relationships to encourage repeat business and long-term partnerships . Communicate product updates, launches, and promotional schemes to customers. 3. Inventory Management: Coordinate with the inventory and warehouse team to check stock availability before order confirmation. Track product movement, stock status , and forecast demand based on sales trends. Ensure timely dispatch of orders by aligning sales commitments with stock levels and production planning. Maintain minimum stock level alerts for fast-moving items and suggest reorder quantities. Generate periodic reports on stock vs sales movement . Preferred candidate profile Automobile industry (preferred) or manufactured company. Over 3 years experience. Korean speaking is additional advantage.

Posted Date not available

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