Sales Executive

To assist the Sales Manager in following roles

Customer Relationship Management

• Build and sustain long-term professional relationships with customers and key decision-makers.
• Handle customer queries, complaints, and ensure timely resolution in coordination with production and logistics teams.
• Gather customer feedback on quality, pricing, and service to enhance product positioning.
• Ensure post-sales support and coordinate for timely delivery and documentation.

Coordination and Communication

• Coordinate with internal teams including production, logistics, accounts, and R&D to ensure smooth order execution.
• Participate in internal sales meetings and share field feedback to support business planning.
• Maintain accurate records of customer interactions, quotations, and order follow-ups.

Documentation and Reporting

• Prepare quotations in line with company policies.
• Maintain updated customer databases and visit reports.
• Submit weekly and monthly reports detailing visits, sales achievements, pending orders, and competitor activities.

The following KPIs shall be applicable

Key Performance Indicators (KPIs):

• Achievement of sales and collection targets.
• Growth in new customer acquisition and retention.
• Timely submission of reports and market intelligence.
• Customer satisfaction and repeat business.
• Effective coordination between departments for order fulfillment.

The following Skills are preferable

Skills and Attributes:

• Strong commercial acumen and customer orientation.
• Technical aptitude to understand specialty chemical products.
• Ability to work independently and manage multiple accounts.
• Proficiency in MS Office (Excel, Word, PowerPoint) and CRM tools.
• Excellent organizational and time management skills.

Job Type: Full-time

Pay: ₹15,000.00 - ₹35,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Education:

• Bachelor's (Preferred)

Experience:

• B2B Sales: 2 years (Preferred)

Language:

• English (Required)

Work Location: In person