Sales Executive-Stock Market

As a candidate with 1 to 2 years of experience, your role will involve engaging with existing clients to ensure their satisfaction, build trust, and strengthen long-term relationships with the company. You will also be responsible for identifying and re-activating dormant or low-engagement clients through regular follow-ups, personalized communication, and service reminders. Addressing client queries, grievances, and service issues promptly is essential to ensure a seamless and positive customer experience. Your responsibilities will include educating clients on new investment products, trading tools, and digital platforms to enhance their engagement and portfolio performance. Collaboration with sales, dealing, and support teams is crucial to ensure efficient resolution of client concerns and smooth service delivery. It is important to maintain accurate records of client interactions, feedback, and retention activities in the CRM system. Analyzing client feedback and sharing actionable insights with management to improve product offerings and service quality will be part of your role. Additionally, contributing to client retention and revenue growth by fostering loyalty, cross-selling relevant products, and promoting continued investment activity is key to success in this position. The job type for this role is full-time, and the work location is in person. As a candidate with 1 to 2 years of experience, your role will involve engaging with existing clients to ensure their satisfaction, build trust, and strengthen long-term relationships with the company. You will also be responsible for identifying and re-activating dormant or low-engagement clients through regular follow-ups, personalized communication, and service reminders. Addressing client queries, grievances, and service issues promptly is essential to ensure a seamless and positive customer experience. Your responsibilities will include educating clients on new investment products, trading tools, and digital platforms to enhance their engagement and portfolio performance. Collaboration with sales, dealing, and support teams is crucial to ensure efficient resolution of client concerns and smooth service delivery. It is important to maintain accurate records of client interactions, feedback, and retention activities in the CRM system. Analyzing client feedback and sharing actionable insights with management to improve product offerings and service quality will be part of your role. Additionally, contributing to client retention and revenue growth by fostering loyalty, cross-selling relevant products, and promoting continued investment activity is key to success in this position. The job type for this role is full-time, and the work location is in person.