Job
Description
As a Jewellery Sales Executive, your role involves driving sales by engaging customers, providing expert product knowledge on jewelry and gemstones, and offering personalized service to meet sales targets. You will be responsible for maintaining showroom appeal, processing transactions, managing inventory, handling customer inquiries, and staying updated on jewelry trends. Key Responsibilities: - Customer Engagement & Sales: Greet customers, understand their needs, and guide them through product selection to ultimately close sales and achieve targets. - Product Knowledge: Provide accurate and detailed information on jewelry pieces, gemstones, metals, and craftsmanship to assist customers effectively. - Customer Service: Handle inquiries, complaints, and returns professionally to ensure a positive shopping experience. - Showroom Presentation: Maintain a clean, organized, and aesthetically appealing showroom with attractive merchandise displays. - Inventory & Transactions: Conduct stock checks, manage inventory, and process sales transactions accurately and efficiently. - Relationship Building: Follow up with clients post-purchase to ensure satisfaction, encourage repeat business, and build loyalty. - Market Awareness: Stay informed about the latest jewelry trends and market conditions to provide relevant advice and recommendations. Key Skills & Qualifications: - Sales & Customer Service: Proven ability to build rapport, understand customer needs, and drive sales through exceptional service. - Communication: Strong verbal and interpersonal communication skills for effective client engagement. - Product Expertise: Knowledge of jewelry, gemstones, diamonds, and precious metals, with a passion for luxury goods. - Attention to Detail: Critical for handling intricate products, managing inventory, and maintaining a high-end showroom environment. - Technical Skills: Competency in point-of-sale (POS) software and inventory management systems. - Education: A high school diploma or equivalent is often required, with additional training in gemology or sales being advantageous. - Experience: Previous experience in retail, sales, or the luxury goods sector is often beneficial. Please note that the job type for this position is full-time, and proficiency in English is required. The work location is in person.,
