Sales Executive

We are seeking an experienced and customer-oriented Sales Executive / Patient Relationship Officer to manage patient enquiries and appointments. The ideal candidate will handle both telephonic and walk-in enquiries, coordinate doctor appointments, and ensure smooth communication between patients and our clinical team.

Key Responsibilities:

• Handle all incoming calls, WhatsApp messages, and walk-in enquiries regarding doctor appointments and services.
• Convert leads and enquiries into confirmed appointments.
• Maintain a professional and empathetic tone while interacting with patients and families.
• Manage the front desk and reception when required, assisting with scheduling and patient coordination.
• Follow up on pending enquiries and ensure timely responses.
• Maintain accurate records of appointments and communications in the CRM or logbook.
• Support marketing and promotional campaigns to increase patient engagement.
• Coordinate with doctors, psychologists, and backend staff for appointment scheduling and updates.

Requirements:

• Minimum 3 years of experience in sales, front desk management, or healthcare service coordination (clinic/hospital experience preferred).
• Strong communication and interpersonal skills.
• Fluency in English and Hindi.
• Comfortable handling calls, WhatsApp queries, and in-person interactions.
• Good computer knowledge (Excel, CRM, Google Workspace, SaaS software, etc.).
• Professional appearance and a positive attitude.
• Ability to handle sensitive patient information with discretion and empathy.

Why Join Anvaya Healthcare:

• Opportunity to work in a growing and compassionate mental health organization.
• Supportive work culture with professional development opportunities.
• Exposure to leading psychiatrists and psychologists in Delhi.

Office Location:

Anvaya Healthcare – Mental Health Clinic
2nd Floor, Plot No. 28, Sector 12A Road, Block A, Sector 12 Dwarka,New Delhi – 110078

To Apply:

Submit your updated resume or apply directly by calling +91-9818109925
or email us at [email protected]

Job Types: Full-time, Permanent

Pay: ₹18,000.00 - ₹30,000.00 per month

Work Location: In person