Sales & Customer Success Specialist (Brand Concierge)

1 - 4 years

6 - 10 Lacs

Posted:1 week ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

We are looking for a highly skilled and experienced Sales & Customer Success Specialist to join our team. The ideal candidate will have a strong background in sales and customer success, with excellent communication and interpersonal skills.
Roles and Responsibility
  • Develop and execute sales strategies to achieve business objectives and expand the customer base.
  • Build and maintain strong relationships with existing customers to ensure high levels of satisfaction and retention.
  • Identify new business opportunities and generate leads through networking, cold calling, and other sales techniques.
  • Collaborate with cross-functional teams to develop and implement effective sales plans and promotions.
  • Provide exceptional customer service and support to resolve customer complaints and issues promptly.
  • Analyze sales data and market trends to identify areas for improvement and optimize sales performance.
Job Requirements
  • Proven experience in sales and customer success, with a minimum of 2 years in a similar role.
  • Strong knowledge of sales principles, practices, and techniques, including negotiation, closing, and objection handling.
  • Excellent communication, interpersonal, and problem-solving skills, with the ability to work effectively with diverse stakeholders.
  • Ability to work in a fast-paced environment and meet sales targets and deadlines.
  • Strong analytical and organizational skills, with attention to detail and the ability to multitask.
  • Experience with CRM software and Microsoft Office applications, particularly Excel and Word.

Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.

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