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The Big Advantage logo

Sales Coordinator

2 - 4 years

2 - 6 Lacs

Guwahati

Posted:3 months ago| Platform: Naukri logo

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Skills Required

Supply chain Outbound Sales administration operational support Sales Representative Business Development Manager Sales analysis Order processing Sales support Logistics

Work Mode

Work from Office

Job Type

Full Time

Job Description

Responsible for both inbound/outbound queries and performing follow-ups. Ability to communicate proactively with the internal team. Ability to train cross-functional teams internally related to the product information & processes. Document and maintain reports proactively. Customer Inquiry Management: Respond to customer inquiries and provide information regarding products, services, pricing, and delivery timelines. Address customer complaints, issues, and escalations promptly, ensuring a positive customer experience. Order Processing and Management: Assist the sales team in processing orders accurately and efficiently. Coordinate with logistics and supply chain teams to ensure timely delivery of orders. Track order status and provide updates to customers as necessary. Sales Administration: Maintain and update sales records, including customer databases, sales reports, and other relevant documentation. Prepare sales-related documents such as sales contracts, quotations, and proposals. Sales Support and Coordination: Collaborate with the sales team to ensure smooth communication and coordination. Provide sales representatives with necessary support and information to help them achieve their targets. Product Knowledge: Develop a comprehensive understanding of the companys products and services to address customer inquiries effectively and provide accurate information. Sales Analysis: Assist in analyzing sales data and trends to identify potential areas for improvement and growth.

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The Big Advantage
The Big Advantage
www.thebigadvantage.com

Consulting

Business City

50-100 Employees

36 Jobs

    Key People

  • Jane Doe

    CEO

  • John Smith

    Chief Marketing Officer

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