Posted:8 hours ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Sales & Channel Sales Support

  • Handle customer and dealer inquiries related to products, pricing, and availability.
  • Prepare quotations, sales orders, and proforma invoices.
  • Coordinate with channel partners (dealers/distributors) for stock updates, order follow-ups, and scheme communication.
  • Maintain proper sales records, leads database, and MIS reports.
  • Support field sales team with back-office documentation and customer communication.

Service Coordination

  • Log customer service calls and assign them to technicians/service team.
  • Track service status and ensure timely resolution.
  • Maintain service records, warranty claims, and AMC follow-ups.
  • Communicate with customers regarding service updates, complaints, and feedback.
  • Coordinate with the technical team for spare availability and replacement dispatch.

General Coordination

  • Bridge communication between sales, service, accounts, and logistics teams.
  • Assist in dealer communication regarding new products, offers, and updates.

Job Type: Full-time

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

  • Cell phone reimbursement

Work Location: In person

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