Handle customer inquiries, follow-ups, and provide timely updates. Maintain accurate records of customer data, sales orders, and communication logs. Coordinate with internal teams such as accounts, logistics, and production to ensure smooth execution of orders. Track pending orders and ensure on-time delivery to customers. Prepare and maintain sales reports and documentation as required. Support the sales team in preparing quotations, proposals, and other necessary documents. Follow up with customers for payments, feedback, and after-sales support. Assist in achieving sales targets by providing backend support to the sales team. Handle general administrative tasks related to sales coordination Job Type: Full-time Pay: ₹18,000.00 - ₹23,000.00 per month Application Question(s): Male Candidate Education: Diploma (Preferred) Language: English & Hindi (Preferred) License/Certification: Bike & License (Preferred) Location: Udhana, Surat, Gujarat (Preferred) Work Location: In person
Handle customer inquiries, follow-ups, and provide timely updates. Maintain accurate records of customer data, sales orders, and communication logs. Coordinate with internal teams such as accounts, logistics, and production to ensure smooth execution of orders. Prepare and maintain sales reports and documentation as required. Support the sales team in preparing quotations, proposals, and other necessary documents. Assist in achieving sales targets by providing backend support to the sales team. Handle general administrative tasks related to sales coordination Job Type: Full-time Pay: ₹18,000.00 - ₹23,000.00 per month Application Question(s): Male Candidate Education: Diploma (Preferred) Language: English & Hindi (Preferred) License/Certification: Bike & License (Preferred) Work Location: In person
Handle customer inquiries, follow-ups, and provide timely updates. Maintain accurate records of customer data, sales orders, and communication logs. Coordinate with internal teams such as accounts, logistics, and production to ensure smooth execution of orders. Prepare and maintain sales reports and documentation as required. Support the sales team in preparing quotations, proposals, and other necessary documents. Assist in achieving sales targets by providing backend support to the sales team. Handle general administrative tasks related to sales coordination Job Type: Full-time Pay: ₹18,000.00 - ₹22,000.00 per month Application Question(s): Male Candidate Education: Bachelor's (Preferred) Experience: Order fulfillment: 1 year (Preferred) Language: English, Hindi, Gujarat (Preferred) Location: Surat, Surat, Gujarat (Preferred) Work Location: In person
Manage end-to-end communication with customers regarding machine installation, service calls, spare parts, and technical issues. Maintain strong relationships with customers to ensure customer satisfaction and repeat business. Handle customer complaints professionally and ensure timely solutions. Assign service engineers/technicians to customer sites based on priority and workload. Track service calls, breakdown visits, and preventive maintenance schedules. Ensure timely updates to customers regarding service progress, spare availability, and expected timelines. Coordinate with the sales, technical, and spare parts departments for smooth service operations. Communicate with overseas suppliers (China) regarding technical issues, spare requirements, and warranty claims. Responding to customer enquirers over the phone, via email, and in person. Developing and reviewing customer service standards, procedures and policies. Managing service staff to ensure desired customer satisfaction levels are met. Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Education: Diploma (Preferred) Experience: Textile Machinery : 1 year (Preferred) Language: Gujarati, Hindi, English (Preferred) Location: Surat City, Surat, Gujarat (Required) Work Location: In person