Sales Co-ordinator(Hindi)

Job Summary:

We are seeking a proactive and organized Sales Coordinator (Hindi Speaking) to support our sales team in the Construction Machinery sector. The ideal candidate will be fluent in Hindi and English, possess excellent communication and coordination skills, and have a keen understanding of construction equipment sales processes. This role bridges the gap between sales, customers, and operations to ensure a smooth end-to-end sales process.

Key Responsibilities:Sales Support & Coordination

• Act as the primary point of contact for customers (Hindi & English-speaking) for inquiries, quotations, and order follow-ups.
• Coordinate with the sales team to prepare and send quotations, proposals, and product information.
• Maintain accurate records of customer interactions, sales, and quotations in CRM systems.
• Track sales orders and ensure timely processing and delivery.
• Communicate with internal departments (logistics, finance, service) to ensure customer needs are met efficiently.

Customer Service

• Respond promptly to customer queries regarding product specifications, pricing, and availability.
• Provide after-sales support and handle customer complaints or concerns professionally.
• Maintain long-term relationships with key clients through regular follow-ups and assistance.

Reporting & Documentation

• Prepare regular sales reports, forecasts, and performance dashboards for management.
• Maintain and update sales databases and documentation.
• Assist in the preparation and coordination of tenders, bids, and contract documents.

Market & Product Knowledge

• Develop a strong understanding of the company’s machinery portfolio (excavators, loaders, cranes, etc.).
• Stay informed about industry trends, market developments, and competitor activities.
• Provide feedback to the sales and marketing teams on customer needs and market intelligence.

Requirements:

• Languages: Fluency in Hindi and English (verbal and written) is mandatory.
• Experience: 2–5 years in a sales coordination or support role, preferably in construction equipment or heavy machinery industry.
• Education: Bachelor’s degree in Business Administration, Mechanical Engineering, Marketing, or related field.
• Technical Skills: Proficient in MS Office (Excel, Word, PowerPoint); familiarity with ERP/CRM systems (e.g., SAP, Salesforce) is a plus.
• Strong interpersonal, organizational, and multitasking abilities.
• Ability to work independently and as part of a multicultural sales team.

Preferred Qualifications:

• Prior experience working with Indian or South Asian clients in B2B sales.
• Understanding of technical specifications and features of construction machinery.
• Willingness to travel occasionally for exhibitions, demos, or client meetings.

Why Join Us?

• Opportunity to work with a leading name in the construction machinery industry.
• Collaborative and supportive work culture.
• Competitive salary and performance-based incentives.

Job Type: Full-time

Pay: ₹25,000.00 - ₹35,000.00 per month

Schedule:

• Day shift

Work Location: In person