Posted:6 days ago| Platform: Shine logo

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On-site

Job Type

Full Time

Job Description

As a Customer Service Representative, you will be responsible for providing exceptional service to customers. Your main tasks will include assisting customers with inquiries, processing transactions, and resolving any issues that may arise. - Interact with customers to provide information in response to inquiries about products and services - Process orders, prepare correspondences, and fulfill customer needs to ensure customer satisfaction - Manage and resolve customer complaints in a professional manner - Maintain a high level of product knowledge to effectively promote and sell products - Collaborate with team members to achieve team goals and deliver excellent service You should possess the following qualifications: - Customer Service and Interpersonal Skills - Sales, Product Knowledge, and Transaction Management Skills - Attention to Detail and Organizational Skills - Basic Math Skills - Ability to work independently and as part of a team - Effective Communication Skills,

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