Sales Associate

We are looking for a passionate and customer-focused Sales Associate to join our Jewellery store team. The ideal candidate will have excellent sales skills, a keen eye for Jewellery trends, and a commitment to providing outstanding customer service. The Sales Associate will be responsible for assisting customers, driving sales, and maintaining the overall appearance of the store.

Key Responsibilities:

• Customer Service:

  Greet and assist customers in selecting jewellery pieces that suit their preferences and needs.

• Sales & Upselling:

  Provide detailed product information, suggest complementary pieces, and drive sales to meet store targets.

• Product Knowledge:

  Maintain up-to-date knowledge of jewellery collections, materials, pricing, and promotions.

• Store Maintenance:

  Ensure the store is clean, organized, and visually appealing by arranging displays and restocking merchandise.

• Cash Handling:

  Process transactions accurately using the POS system, handle returns/exchanges, and maintain proper documentation.

• Security Awareness:

  Follow store security procedures to protect valuable inventory and prevent loss.

• Customer Relationships:

  Build and maintain strong relationships with clients by providing a personalized shopping experience and offering after-sales service.

• Stock Management:

  Assist in inventory checks, receiving shipments, and reporting stock discrepancies.

Requirements:

• Previous retail or sales experience, preferably in the jewellery or luxury goods sector.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple customers simultaneously.
• Passion for jewellery and fashion trends.
• Basic computer skills for operating POS systems and handling customer records.
• Flexibility to work retail hours, including weekends and holidays.
• Smart & Presentable.

Preferred Qualifications:

• Experience in jewellery sales or a related luxury retail environment.
• Knowledge of different gemstones, metals, and jewellery craftsmanship preferred
• Should be able to speak minimum three languages: English, Hindi & Kannada