A Sales Associate in a resort or hotel supports the Sales & Marketing team by generating revenue, managing client inquiries, and ensuring a seamless guest experience. You'll act as a key contact for guests, event planners, and travel partners, helping to capture and nurture leads—from initial inquiry to signed contract.

Key Responsibilities

Lead & Inquiry Management

Handle incoming inquiries by phone, email, or in-person—provide detailed info on rooms, packages, facilities, restaurants, and events.
Qualify leads, enter them into sales systems, and track their progression.

Guest Interactions & Upselling

Serve as the face of the property—greet guests and answer questions about rates, packages, and promotions.
Upsell room types, F&B, event space, spa offerings, or hotel experiences.

Administrative & Office Duties

Perform clerical tasks: filing, copying, scheduling, maintaining brochures and promotional materials.

Customer Service & Follow‑Up

Address guest concerns or feedback promptly with professionalism.
Maintain client profiles and conduct post-stay follow‑up to drive repeat business.

Job Type: Full-time

Pay: ₹12,000.00 - ₹16,000.00 per month

Benefits:

Food provided

Schedule:

Day shift
Morning shift

Language:

English (Preferred)

Work Location: In person

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