Sales and service manager

IndiaMART is India's largest online B2B marketplace, connecting buyers with sellers. Over the last 28 years, we have been continuously evolving our platform using sophisticated business-enablement technologies to make doing business easy. Our credo, "Bada Aasaan Hai," appropriately depicts our approach. With 10+ crore product offerings and 78+ lakh responsive supplier base, we provide ease and convenience to our 18+ crore buyers. Our IPO was a thumping success in 2019, reaffirming the trust of our users and investors alike. If you have 65%+ marks in 10th and 12th, graduates with at least 12 months of experience in the same profile will be preferred. MBA holders with 9 months of experience are also preferred. The role involves being an individual contributor, building and managing productive, professional relationships with clients using telephonic and/or video conversations. You will be responsible for ensuring that clients are using and deriving benefit from IndiaMART, ensuring products/services in clients" e-catalog are accurately defined, maximizing revenue by upselling other services, and achieving fortnightly, monthly client retention, and revenue targets. Your responsibilities will include systematic follow-up and time-bound closures, prompt resolution of complaints, and making 10-15 meaningful telephone/video calls with clients on a daily basis. To apply for this role, fill up the details here: https://lnkd.in/gDmrcRjm or send your resume to anurag.bajpai2@indiamart.com.,