Sales and Marketing Assistant

1 - 5 years

0 Lacs

Posted:1 day ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

You will be responsible for customer coordination by acting as a single point of contact for all customer communication. Your role will involve addressing queries, providing updates, and ensuring a smooth customer experience. Key Responsibilities: - Follow up with customers to generate new orders. - Ensure timely collection of purchase orders and share them with internal departments. - Build and maintain strong customer relationships to ensure customer satisfaction by understanding their needs and expectations. - Coordinate with internal teams such as production, dispatch, and accounts to fulfill customer requirements. - Keep detailed records of orders, feedback, and follow-ups. - Gather information on customer plans and market movements to provide insights to management for strategic planning. Qualifications Required: - Excellent communication skills to effectively interact with customers. - Strong organizational skills to manage multiple tasks efficiently. - Ability to work collaboratively with internal teams to meet customer needs. - Market awareness to stay informed about customer trends and preferences.,

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