Sales and Customer Success Executive

As a Sales and Customer Success Executive at Carpento, you will play a crucial role in generating leads, converting potential clients, closing deals, and ensuring exceptional customer experience throughout the project lifecycle. Your main responsibilities will include identifying and engaging leads through various online and offline channels, contacting potential customers to introduce Carpento's services, building strong relationships with clients, and providing suitable solutions based on their needs. You will collaborate closely with the design and operations teams to deliver accurate quotes and proposals, follow up consistently to convert leads into sales, and negotiate pricing and contracts effectively. As the main point of contact for clients, you will ensure a smooth experience from start to finish, address client concerns promptly, and proactively engage with clients to build long-term relationships and encourage referrals. Additionally, you will coordinate with the execution team to ensure timely project delivery, keep clients engaged throughout the project lifecycle, and gather and analyze client feedback to enhance Carpento's services. The ideal candidate for this role should possess strong communication and negotiation skills, a customer-focused approach, the ability to understand floor plans and interior design concepts, and a proven track record of meeting and exceeding sales targets. Carpento is redefining the carpentry and home interiors market by providing custom carpentry, modular fit-outs, and home improvement solutions with a focus on quality, transparency, and customer satisfaction. If you have 1-2 years of experience in the Interior Design field, are based in Bangalore, and have a passion for delivering exceptional service, then apply now to be part of Carpento's growth story. Join us in transforming the home interiors industry, benefit from an attractive incentive structure based on performance, and gain exposure to high-value home interior projects in a dynamic and fast-paced environment.,