Sales And Compliance Supervisor Icecream Parlour

Sales & Compliance Supervisor Background: Sales + Food Safety/Operations Reporting to Area Supervisor Experience Level: 1–2 years (retail or café outlet) ● Sales incentive of ₹500–₹1,500 based on targets (upselling, combo sales, customer feedback) ● May also manage customer feedback forms and loyalty cards Key Responsibilities: Handle the cash counter, billing, and customer orders accurately. Promote new menu items and offer tastings to increase customer interest and sales. Collect customer feedback and resolve minor concerns immediately. Ensure all staff follow proper grooming and hygiene practices (uniform, gloves, caps, etc.). Conduct daily checks on food safety, storage conditions, cleanliness, and expiry dates. Maintain checklists and logs related to cleaning, food quality, and safety compliance. Supervise outlet readiness and service quality throughout the Incase of heavy business hours need to work for other roles as well like a teamwork Qualifications & Skills: 12th pass minimum; Diploma in Hospitality or Retail Management preferred. 1–2 years’ experience in customer service, sales, or food retail. Basic knowledge of food hygiene and safety practices. Good communication, customer handling, and upselling skills. Able to maintain records, checklists, and lead small teams effectivel