SailPoint ISC NERM Engineer (with Epic Provisioning Experience)

Position Title:

SailPoint Identity Security Cloud (ISC) & NERM Engineer – Epic Provisioning

Location:

Onsite from Hyderabad Office

Role Type:

Full-time

Summary:

SailPoint ISC and NERM Engineer

Key Responsibilities

SailPoint Identity Security Cloud (ISC)

• Design, implement, and support

  SailPoint ISC

  solutions for user lifecycle management, access request workflows, birthright provisioning, and automated onboarding/offboarding.
• Configure and maintain connectors, including

  Epic EHR

  , Azure AD, AD, and other enterprise applications.
• Develop and maintain

  custom rules, transformations, roles, policies, and identity profiles

  in ISC.
• Monitor and optimize IAM processes such as certification campaigns, access request flows, and separation-of-duties controls.
• Troubleshoot provisioning errors, integration issues, and service disruptions.
  

Non-Employee Risk Management (NERM)

• Implement and support

  SailPoint NERM

  for contractors, students, vendors, research staff, affiliates, and other non-employees.
• Configure NERM workflows for onboarding, approvals, sponsorship, compliance, and timely access removal.
• Build and manage

  non-employee identity profiles, forms, data ingestion systems

  , and integrations with HR/contractor management systems.
• Ensure governance, risk, and compliance standards for non-employee identities.
  

Epic Provisioning

• Implement automated provisioning and de-provisioning for

  Epic EMP, SER, DEP, and Subsystems

  .
• Integrate SailPoint with Epic’s identity and security modules to fully automate role, template, and security class assignment.
• Partner with Epic analysts to design accurate

  role-based access

  aligned to clinical and operational workflows.
• Troubleshoot Epic identity issues, user mismatches, and provisioning failures.
  

General IAM Responsibilities

• Work closely with security, IT, HR, and compliance teams to align IAM strategy with organizational objectives.
• Assist with audits, governance documentation, access attestation, and regulatory reporting (HIPAA, SOX, ISO).
• Provide production support, root-cause analysis, and continuous improvement recommendations.
• Contribute to roadmap planning and upgrades across SailPoint modules.
  

Required Qualifications

• 3–7+ years

  of experience in Identity and Access Management (IAM).

• 2–5+ years

  hands-on experience with

  SailPoint Identity Security Cloud (ISC)

• Demonstrated experience with

  SailPoint NERM

  configuration and support
• Strong hands-on Epic provisioning experience, including:
  
• EMP / SER records
• Epic user templates
• Epic role/security class design
• Integration with IAM tools
  
• Proficiency with:
  
• REST APIs
• SCIM integrations
• Identity lifecycle automation
  
• Experience with Active Directory, Azure AD, SSO, MFA, and authentication services.
  

Preferred Skills

• SailPoint

  Professional/Engineer Certification

  .
• Experience with

  PowerShell, Python, or Java

  for identity automation.
• Healthcare industry experience (clinical or operational).
• Knowledge of ITIL framework and ticketing tools (ServiceNow, Jira).
• Experience with GRC, audit controls, and compliance frameworks.
  

Soft Skills

• Strong communication and documentation skills.
• Ability to work cross-functionally with clinical, business, and technology teams.
• Analytical mindset with strong troubleshooting capabilities.
• Ability to manage multiple priorities and meet deadlines.