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10.0 - 14.0 years
0 Lacs
hyderabad, telangana
On-site
As a PV Subject Matter Expert at ProPharma, your role involves providing oversight and direction to enhance client service both internally and externally. Your key responsibilities include: - Developing detailed project/program specific documents such as Working Practices and Work Instructions - Serving as a resource for the Case Processing team for complex cases and escalated inquiries - Performing case follow-up activities and creating/reviewing case narratives - Providing client notifications as required for case management - Contributing to the development of training materials and delivering training - Identifying areas of concern/discrepancies related to ICSRs - Acquiring and maintaini...
Posted 13 hours ago
2.0 - 4.0 years
0 Lacs
bengaluru, karnataka, india
Remote
Summary Of Responsibilities Respond to medical information queries (In French)/product quality complaints/general queries that may be received over the telephone call, email, fax etc. Receive information, record, and report Adverse Drug Reaction in timelines (according to the regulations and to internal WI/SOPs) that may be received over the telephone call, email, fax etc. Execute drug safety data management processes a combination of call intake, call dialogue documentation, peer review, case follow-up. Perform and support different activities as assigned tracking several types of information and metrics, ongoing QC of defined process steps, training, reconciliation of data from multiple so...
Posted 2 days ago
2.0 - 4.0 years
0 Lacs
mumbai, maharashtra, india
Remote
Summary Of Responsibilities Respond to medical information queries (In French)/product quality complaints/general queries that may be received over the telephone call, email, fax etc. Receive information, record, and report Adverse Drug Reaction in timelines (according to the regulations and to internal WI/SOPs) that may be received over the telephone call, email, fax etc. Execute drug safety data management processes a combination of call intake, call dialogue documentation, peer review, case follow-up. Perform and support different activities as assigned tracking several types of information and metrics, ongoing QC of defined process steps, training, reconciliation of data from multiple so...
Posted 2 days ago
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