Job
Description
You will be responsible for administering and optimizing Zoho CRM, Marketing Hub/Campaigns, and Inventory/Books for farm operations at Courtyard Farms. This includes managing customer subscriptions, engagement, perishable goods tracking, and order fulfillment. You will also need to manage integrations between Zoho applications and the e-commerce platform, develop workflow automation, provide user support and training, ensure data integrity, and create reports to track key operational metrics. Additionally, you will be expected to continuously identify and implement system and process improvements. Your skills and qualifications should include 1-3 years of experience administering Zoho CRM, Marketing Hub/Campaigns, and Inventory/Books or similar SaaS platforms. You should have a strong understanding of direct-to-consumer e-commerce processes, including subscriptions, order fulfillment, and managing perishable inventory. Your proven abilities should include configuring workflows, managing integrations, troubleshooting issues, and ensuring data integrity. Excellent analytical, problem-solving, and communication skills are essential for this role. About Courtyard Farms: Courtyard Farms delivers fresh, naturally grown produce directly from farm to fork across Delhi/NCR. The company's mission is to connect the community with healthy, seasonal food using Zoho as the core SaaS platform for managing customer subscriptions, marketing, and inventory for sustainable farming operations. Please note that the job types available are Full-time and Part-time with a Day shift and Morning shift schedule. The work location is in person. You will be responsible for administering and optimizing Zoho CRM, Marketing Hub/Campaigns, and Inventory/Books for farm operations at Courtyard Farms. This includes managing customer subscriptions, engagement, perishable goods tracking, and order fulfillment. You will also need to manage integrations between Zoho applications and the e-commerce platform, develop workflow automation, provide user support and training, ensure data integrity, and create reports to track key operational metrics. Additionally, you will be expected to continuously identify and implement system and process improvements. Your skills and qualifications should include 1-3 years of experience administering Zoho CRM, Marketing Hub/Campaigns, and Inventory/Books or similar SaaS platforms. You should have a strong understanding of direct-to-consumer e-commerce processes, including subscriptions, order fulfillment, and managing perishable inventory. Your proven abilities should include configuring workflows, managing integrations, troubleshooting issues, and ensuring data integrity. Excellent analytical, problem-solving, and communication skills are essential for this role. About Courtyard Farms: Courtyard Farms delivers fresh, naturally grown produce directly from farm to fork across Delhi/NCR. The company's mission is to connect the community with healthy, seasonal food using Zoho as the core SaaS platform for managing customer subscriptions, marketing, and inventory for sustainable farming operations. Please note that the job types available are Full-time and Part-time with a Day shift and Morning shift schedule. The work location is in person.
