SaaS ERP Lead Techno functional Analyst

Job Description

Experience in collaborating with business stakeholders to understand their functional requirements and translate them into technical specifications. Passionate about customer service, with a strong customer focus, excellent problem-solving and analytical skills Strong logical thinker with problem-solving skills, with the ability to collaborate effectively. Excellent communication skills. You can clearly explain complex technical concepts. Well-developed implementation and troubleshooting skills with ability to analyze details and synthesize "big picture". Apply creative use of industry standard tools to aid in the diagnostic process. 6-10+ years of relevant experience. Ability to influence and build cooperative relationships with executives and technical specialists. Skilled in communicating effectively in escalated technical and functional situations. Hands on experience in ERP modules implementation and support. Strong listening skills to identify core issues and develop action plans to resolve them swiftly