Royalty Collection Manager

Company Description

7th Heaven, established in 2011 by Kitchen Fragrances India LLP, has grown to be India’s largest bakery chain with over 250 outlets across 23 states and 109 cities. Known for its unique concept of live kitchens, 7th Heaven prepares fresh cakes in front of customers within 7 minutes. 7th Heaven has created over 1,000 full-time jobs and serves 3 million celebrations annually.

Job Title:

Royalty Collection Manager

Location:

Mumbai (Work from Office only)

Employment Type:

Full-Time

Joining: Immediate / ASAP

Job Overview:

We are looking for a proactive and confident Royalty Collection Manager to handle royalty follow-ups and payment collections. The role involves regular communication with clients, tracking outstanding payments, and ensuring timely collections while maintaining professional relationships.

Key Responsibilities:

• Make outbound calls to franchisees/clients for royalty and payment follow-ups
• Track due payments and ensure timely collection
• Maintain accurate records of calls, follow-ups, and payment status
• Coordinate with internal finance and operations teams for reconciliation
• Handle payment-related queries professionally and efficiently
• Follow up consistently until payments are received

Skills & Requirements:

• Excellent communication and interpersonal skills
• Strong negotiation and follow-up abilities
• Comfortable with calling and handling payment discussions
• Basic understanding of payments, invoicing, and collections is preferred
• Organized, disciplined, and result-oriented

Training & Support:

• Complete training will be provided
• Official calling phone and contact numbers will be provided

Who Should Apply:

• Candidates based only in Mumbai
• Individuals available for work from office, full-time
• Candidates who can join immediately or on short notice