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6.0 - 7.0 years
27 - 42 Lacs
Mumbai
Work from Office
Job Summary The TM-Pharmacovigilance role involves ensuring the safety and efficacy of pharmaceutical products through vigilant monitoring and analysis. With a focus on regulatory intelligence the candidate will contribute to maintaining compliance and enhancing customer service. This hybrid role requires rotational shifts and proficiency in English with no travel obligations. Responsibilities Monitor and analyze adverse drug reactions to ensure patient safety and product efficacy. Collaborate with cross-functional teams to gather and interpret regulatory intelligence data. Provide expert guidance on pharmacovigilance processes to enhance customer service experiences. Develop and implement strategies for effective risk management and mitigation. Ensure compliance with global regulatory standards and guidelines in pharmacovigilance activities. Oversee the preparation and submission of regulatory reports and documentation. Conduct thorough research to support the development of new pharmacovigilance methodologies. Facilitate communication between stakeholders to ensure seamless regulatory affairs processes. Utilize advanced analytical tools to assess and improve pharmacovigilance systems. Lead initiatives to optimize research and development efforts in drug safety. Support the integration of regulatory intelligence into strategic planning and decision-making. Drive continuous improvement in pharmacovigilance practices to benefit public health. Maintain up-to-date knowledge of industry trends and regulatory changes. Qualifications Possess strong expertise in customer service within the pharmacovigilance domain. Demonstrate proficiency in regulatory intelligence and its application in drug safety. Have experience in regulatory affairs and research and development as a nice to have skill. Exhibit excellent communication skills in English both written and spoken. Show ability to work effectively in a hybrid work model with rotational shifts. Display a commitment to maintaining high standards of compliance and safety. Bring a proactive approach to problem-solving and process improvement. Certifications Required Certified Pharmacovigilance Professional Regulatory Affairs Certification - B.Pharm/M.Pharm
Posted 1 month ago
0.0 - 5.0 years
0 - 3 Lacs
Bengaluru
Work from Office
DROP INTO THE OFFICE FOR BETTER CONVERSION AND BE A SELECT What You'll Do: Handle customer queries via voice calls, chats, or emails. Provide quick and clear solutions with a friendly tone. Maintain accurate records and follow standard procedures. Ensure high customer satisfaction at all times. Youre a Great Fit If You: Speak and write fluent English . Love interacting with people around the world. Are willing to work in night shifts . Are a quick learner with basic computer skills. Whats in it for You? Performance-Based Incentives (Earn more the better you perform!) Monthly Rewards & Recognition Cab Facility/Night Shift Travel Allowance Training Provided – No experience? No worries! Growth Opportunities – Build a long-term career. Health Insurance and PF/ESI Benefits Paid Leaves & Festival Holiday NO BTECH, BE, MTECH, MBA, BSC ARE NOT ELIGIBLE TO APPLY WRITE HR 'MANSI' ON THE CV BEFORE SUBMITTING
Posted 1 month ago
0.0 - 4.0 years
2 - 4 Lacs
Kolkata, Rajarhat
Work from Office
Assisting customers with bookings, resolving issues, and providing excellent service for travel-related inquiries. Strong communication skills and a passion for customer service are essential. Interested candidates share cv @ HR Ginni- 8755248734 Required Candidate profile Excellent communication Comfortable with rotational shifts & night shifts Immediate Joiners only UG can apply Freshers / exp both are welcomes Perks and benefits Great Incentive
Posted 1 month ago
0.0 - 3.0 years
1 - 2 Lacs
Kolkata
Hybrid
We're Hiring: Support Executive (FASTag Services Operations) Job ID: SE/OPR/JUNE25 Company: Akova Fintech Solutions Private Limited Location: 18 Rabindra Sarani, Poddar Court Building, Gate No: 3, 3rd Floor, Room No: U, Kolkata – 700001 Salary: As per candidature (competitive and experience-based) Work Mode: Hybrid – Work from Office & Work from Home About Akova: Akova Fintech Solutions Pvt. Ltd. is a leading fintech company specializing in FASTag services, delivering innovative, seamless toll payment solutions across India. We're expanding and looking for motivated individuals to join our growing Operations Support Team. Role Overview – Support Executive (FASTag Services): As a Support Executive, you’ll be the first point of contact for our customers, assisting them with FASTag-related queries through phone, chat, and email. You’ll play a key role in ensuring smooth user experience, issue resolution, and service education. Responsibilities: Respond to customer queries via phone, chat, and email. Assist with FASTag account issues, transaction disputes, and service interruptions. Educate users on new features, policies, and processes. Guide customers through troubleshooting and self-service steps. Ensure timely resolution and maintain follow-up on open tickets. Accurately document customer interactions and feedback. Preferred Skills & Qualifications: Strong communication skills (verbal & written). Ability to manage multiple queries in a fast-paced environment. Preferred Knowledge: SQL Python Advanced Excel Problem-solving mindset with a customer-first approach. Freshers welcome – training will be provided. Work Details: Rotational Shifts (Details shared during interview) Hybrid Role – Work from Office and Work from Home flexibility High-visibility operational role with impact Why Join Akova? Training and mentorship provided Opportunity to grow in the fintech sector Friendly and collaborative work culture Flexibility and career advancement opportunities Apply Now: Send your updated CV to: pratik.ghosh@akova.in Contact: 9147067841
Posted 1 month ago
1.0 - 3.0 years
0 - 3 Lacs
Noida
Work from Office
Job Role: Customer Care Executive (CCE) Salary: Up to 25,000/month Qualification: UG REQ Experience: Minimum1year in CCE Process: 60%Chat,40%Voice Shifts: Rotational Shift Key Skills: Excellent comms, customer Handling Contact: 8395035655 HR GAURI
Posted 1 month ago
1.0 - 6.0 years
3 - 3 Lacs
Kolkata
Work from Office
Looking for candidates who have 1 year of documented work experience in International Chat and are available to join us on immediate basis. Excellent verbal and written communications are required. WhatsApp resume to HR Srishti @ 8864812637
Posted 1 month ago
0.0 - 5.0 years
0 - 2 Lacs
Kolkata
Work from Office
We are Hiring: MANAGEMENT TRAINEE/ PROCESS ASSOCIATE Sunknowledge Services Inc. in Kolkata! Interview Date: *12th June 2025 (Thursday) at 1pm* Location: Kolkata ( SALT LAKE, near RDB cinema ) Whatsapp for any details contact person - KAYENAT NAYEEM at 6291977760 Email Id: kayenat.nayeem@sunknowledge.com Are you a fresher/experience We are hiring both for work from office Join Sunknowledge Services Inc. , an ISO 27001:2022 certified, American-owned leader in KPO for US healthcare. Hiring for our US Medical Billing Voice Process. An exciting opportunity to grow with a global leader. Apply now and take your career to the next level Exciting Opportunity - Key Requirements FRESHERS & EXPERIENCED CANDIDATES WELCOME! No regular course enrollments only immediate joiners! Proficiency in English communication is a must! Immediate joiners only don't miss out! Exciting Role: US Client Support & Medical Billing Collaborate with teams to manage US client accounts, providing top-notch support. Engage with doctors and patients, resolving real-time concerns related to mediclaims and medical billing. Perks & Benefits: 5 Days Of Working (Saturdays off + Sundays off ) Work hours: It will be of total 9.5hours of shift (1hour of break including) Drop Facility Provided/ Transport Allowance Statutory Bonus Ready to elevate your career in the booming US medical billing industry? Join us at Sunknowledge Services Inc. today HR KAYENAT 6291977760
Posted 1 month ago
3.0 - 4.0 years
5 - 5 Lacs
Navi Mumbai
Work from Office
Exp: 3yrs to 4yrs International voice process, good communication skills, rotational shifts
Posted 1 month ago
0.0 - 5.0 years
2 - 6 Lacs
Bengaluru
Work from Office
Job description **"One Roof, Multiple Opportunities Call Center Jobs with JobShop!** - Bangalores best BPOs are hiring freshers and experienced candidates through JobShop. - Apply today to explore high-paying roles with job stability and career growth. Join us now! 1). International Customer Support (Non Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Manyata Tech Park Salary upto 26,000 per month Minimum 1 year experience a must Call Medwin on 6360064569 or visit jobshop.ai to explore other open positions with us 2)International Customer Support(Voice)-- US Shift (2-Way Cab Provided) Work Location : Bengaluru, Whitefield Salary upto 40,000 per month Minimum 1 year experience a must Call Medwin on 6360064569 or visit jobshop.ai to explore other open positions with us 3)International Customer Service Representative(Voice) Work Location : Indiranagar, Bengaluru Salary upto 35,000 per month Minimum 1 year experience a must Call Medwin on 6360064569 4)International Customer Service Representative(Voice) Work Location : Indiranagar, Bengaluru Salary upto 35,000 per month Minimum 1 year experience a must Call Medwin on 6360064569 5) International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 40,000 per month 1 year experience a must 6)International Voice Process-One-way cab (only at night) Work Location : Bengaluru, Manyata Tech Park Salary upto 37,000 per month Minimum 1 year of BPO Experience Call Medwin on 6360064569 Apart from these positions we have 200+ open positions which you can view by visiting our website jobshop.ai Daily Walkin Drives, book your slots today Role: Non Tech Support - Voice / BlendedIndustry Type: BPM / BPODepartment: Customer Success, Service & OperationsEmployment Type: Full Time, PermanentRole Category: Voice / Blended
Posted 1 month ago
2.0 - 4.0 years
2 - 3 Lacs
Mumbai Suburban, Mumbai (All Areas)
Work from Office
Roles and Responsibilities Handle inbound calls from customers, resolve their queries, and provide excellent customer service. Collect data on call quality, customer interactions, and performance metrics using MIS tools. Make outbound calls to customers for sales promotion, product updates, and feedback collection. Perform fuel tracking and ambulance services scheduling as required by the company. Work on rotational shifts with flexibility to adapt to changing business needs. Male candidates preferred Benefits In-house call center of Company On Company's payroll No targets Very close from Prabhadevi / Parel Station
Posted 1 month ago
0.0 - 4.0 years
1 - 3 Lacs
Hyderabad
Work from Office
Role & responsibilities Handle customer inquiries promptly Provide accurate information about products/services. Resolve customer complaints effectively. Maintain records of customer interactions. Collaborate with other departments to resolve complex issues. Engaging in active listening with customers, confirming, or clarifying information and diffusing angry customers, as needed. Understanding client requirements and offering product; accordingly, answering potential customers questions and follow-up call questions Need to adhere to the shift adherence Need to follow quality checks on call Qualification : Graduate and Under Graduated both Experience - Fresher & Experience Both Languages - English , Hindi , Kannada , Bengali , Gujarati , Tamil , Malayalam , Telugu ,Assamese etc
Posted 1 month ago
0.0 - 5.0 years
3 - 4 Lacs
Nagpur, Jaipur, Delhi / NCR
Work from Office
International Process - Voice/ Chat 5 Days working Location - Jaipur & Gurugram Freshers/Experienced can apply Good communication skills Relocation Bonus- 10K Lucrative Incentives Rotational shifts Contact - Rashi @ 6378301141 Bhawani @ 8714641680
Posted 1 month ago
0.0 - 5.0 years
3 - 4 Lacs
Gurugram, Jaipur, Delhi / NCR
Work from Office
Customer Support - International Voice & Chat Role - Handling customer queries through calls and Email Fresher/Experienced can apply Rotational shifts & week offs Salary upto 32k (inhand) WFO - Gurugram and Jaipur HR Himanshu- 9521247651/ 8290607811
Posted 1 month ago
0.0 - 5.0 years
3 - 4 Lacs
Nagpur, Gurugram, Jaipur
Work from Office
International Process - Voice/ Chat 5 Days working Location - Jaipur & Gurugram Freshers/Experienced can apply Good communication skills Relocation Bonus- 10K Lucrative Incentives Rotational shifts Contact - Rashi @ 6378301141 Bhawani @ 8714641680
Posted 1 month ago
0.0 - 4.0 years
3 - 4 Lacs
Mohali
Work from Office
Work from Office Job Location : Mohali Salary : 32k ctc - 34k ctc Rotational Shifts 5.5 Days working Voice/Chat Process Excellent communication skills needed Power backup and Internet Broadband Required Interested Contact Hr Muskan 6239677748
Posted 1 month ago
1.0 - 6.0 years
2 - 6 Lacs
Bengaluru
Work from Office
Exp- Min 1 yr exp. in customer Service ( international voice) Location : Bangalore CTC up to 5.75 LPA Notice - Immediate to 30 days 24/7 rotational shifts- night shits Contact : HR Bhagyashree-( 9216673933) Perks and benefits Shift allowances + Incentives 2 way cab
Posted 1 month ago
3.0 - 6.0 years
2 - 7 Lacs
Ambattur, Chennai
Work from Office
Direct Walk-in Interview - Senior Developer - Dot Net - Level - 2 Tech support Immediate Job Opportunity Date: 18th (Wednesday) June 2025 : 09:30 Am to 3.30 Pm - MSC TECHNOLOGY * 3 to 6 Years of Dot Net experience, * Interested Male candidates, * with strong hands-on experience into C#.NET & MS SQL, * Interested to work in technical support & Bug fixing in Windows Application projects . * able to work in Rotational shifts, * are invited for the Direct Walk-in Interview on 18th (Wednesday) June 2025 * Please to share your updated resume to : E-lavanya.d@msc.com : 7305502844 Interview Venue: MSC Technology (India) Pvt. Ltd. MSC IT PARK, Plot No.4A, 3rd Main Road Ambattur Industrial Estate, Chennai, TN, India Please carry: * Updated resume, *Passport size photo, *Address & ID proof, *Last 3 Months Pay slips, Last 6 Months Bank Statement and Current company Appointment Letter, Latest Appraisal Letter(Break up)from your Current Company along with you. Please come in Formal Attire. Position Title : Senior Developer - Dot Net - Level - 2 Tech support Experience: 3 to 6 Years As there is need to work in Rotational shifts, currently only Male candidates preferred , We are hiring enthusiastic Dot Net professionals Who have strong hands-on experience into C#.NET, MS SQL, Expertise in handling bug fixing, Level -2 Tech Support Must be interested to work in Rotational shifts and Windows Application projects . Technical Skill Set: C# (Mandatory) MS-SQL (Mandatory) Position Summary: Having 3+ Years of mandatory experience on C#, WinForms and SQL Good Communication and soft skills. Having experience either any one of C++, SSRS, Crystal Report and basic knowledge on Biztalk is additional advantage. Must be open to rotational night shift Should have experience of at least 3+ years in developing application using C#, .NET Framework version 4.5 or higher, WinForms , WCF web services, Entity Framework, LINQ queries, multithreading, asynchronous development Strong SQL Server development skills: SQL Server programming including writing stored procedures and user defined functions. Data model design using tables, indexes, views, etc. with performance in mind. Previous/current experience using, XML, REST are a plus. Work Location: Ambattur Industrial Estate Work from office Job Role : Permanent Education Qualification: UG or PG Engineering & IT Background We offer a rewarding and fulfilling career MSC Technology (India) Pvt. Ltd. MSC IT PARK, Plot No.4A, 3rd Main Road Ambattur Industrial Estate, Chennai, TN, India
Posted 1 month ago
3.0 - 6.0 years
2 - 7 Lacs
Ambattur, Chennai
Work from Office
Direct Walk-in Interview - Senior Developer - Dot Net - Level - 2 Tech support Immediate Job Opportunity Date: 18th (Wednesday) June 2025 : 09:30 Am to 3.30 Pm - MSC TECHNOLOGY * 3 to 6 Years of Dot Net experience, * Interested Male candidates, * with strong hands-on experience into C#.NET & MS SQL, * Interested to work in technical support & Bug fixing in Windows Application projects . * able to work in Rotational shifts, * are invited for the Direct Walk-in Interview on 18th (Wednesday) June 2025 * Please to share your updated resume to : E-lavanya.d@msc.com : 7305502844 Interview Venue: MSC Technology (India) Pvt. Ltd. MSC IT PARK, Plot No.4A, 3rd Main Road Ambattur Industrial Estate, Chennai, TN, India Please carry: * Updated resume, *Passport size photo, *Address & ID proof, *Last 3 Months Pay slips, Last 6 Months Bank Statement and Current company Appointment Letter, Latest Appraisal Letter(Break up)from your Current Company along with you. Please come in Formal Attire. Position Title : Senior Developer - Dot Net - Level - 2 Tech support Experience: 3 to 6 Years As there is need to work in Rotational shifts, currently only Male candidates preferred , We are hiring enthusiastic Dot Net professionals Who have strong hands-on experience into C#.NET, MS SQL, Expertise in handling bug fixing, Level -2 Tech Support Must be interested to work in Rotational shifts and Windows Application projects . Technical Skill Set: C# (Mandatory) MS-SQL (Mandatory) Position Summary: Having 3+ Years of mandatory experience on C#, WinForms and SQL Good Communication and soft skills. Having experience either any one of C++, SSRS, Crystal Report and basic knowledge on Biztalk is additional advantage. Must be open to rotational night shift Should have experience of at least 3+ years in developing application using C#, .NET Framework version 4.5 or higher, WinForms , WCF web services, Entity Framework, LINQ queries, multithreading, asynchronous development Strong SQL Server development skills: SQL Server programming including writing stored procedures and user defined functions. Data model design using tables, indexes, views, etc. with performance in mind. Previous/current experience using, XML, REST are a plus. Work Location: Ambattur Industrial Estate Work from office Job Role : Permanent Education Qualification: UG or PG Engineering & IT Background We offer a rewarding and fulfilling career MSC Technology (India) Pvt. Ltd. MSC IT PARK, Plot No.4A, 3rd Main Road Ambattur Industrial Estate, Chennai, TN, India
Posted 1 month ago
0.0 - 2.0 years
2 - 4 Lacs
Noida, Lucknow, Gurugram
Work from Office
We are looking forward to hiring for International Customer/Technical Support Associates for Gurgaon Please go through the JD and Apply. We shall call back the relevant profiles. A Technical Support Associate job description typically focuses on providing technical assistance to customers, troubleshooting issues, and ensuring customer satisfaction . They handle customer inquiries, diagnose problems, and offer solutions via phone, email, or in-person. The role involves a blend of technical skills and customer service abilities, including communication, problem-solving, and the ability to learn new technologies. Here's a more detailed breakdown of common responsibilities and skills Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation: Knowing when to escalate complex issues to more experienced technicians or managers. Customer Satisfaction: Ensuring customers are satisfied with the level of support provided. Software/Hardware Knowledge: Possessing a solid understanding of computer systems, software, and hardware. Communication Skills: Communicating technical information clearly and concisely to customers, both verbally and in writing. Teamwork: Collaborating with other support team members and internal departments. Learning and Adaptation: Staying up-to-date with new technologies and adapting to changing customer needs. Skills: Technical Skills: Proficiency in computer systems, software, and hardware. Customer Service Skills: Empathy, patience, and the ability to communicate effectively with customers. Problem-Solving Skills: Analyzing problems, identifying solutions, and documenting the process. Communication Skills: Clear and concise communication, both written and verbal. Technical Documentation: Ability to create and maintain technical documentation. Software/Hardware Installation and Configuration: Experience installing and configuring software and hardware. Time Management and Prioritization: Ability to manage multiple tasks and prioritize work effectively. Analytical Skills: Ability to analyze technical problems and identify root causes. Teamwork and Collaboration: Ability to work effectively with team members and internal departments. 5 days working with Cab Facility Rotational Shifts & offs Salary compensation between Rs 3.00 to Rs 4.00 LPA Interested candidates can Call or Whatsapp resume Simran - 9821182647 Mahvish - 9628373766 Riya - 9628373761 Devika - 9821182651 ##KVC CONSULTANTS LTD ## ##NO PLACEMENT CHARGES##
Posted 1 month ago
0.0 - 5.0 years
3 - 4 Lacs
Kolkata, Gurugram, Jaipur
Work from Office
International Customer Support - Voice / Chat Excellent communication is required Cab facility 10K Relocation bonus 15 Days Accommodation Rotational shifts Salary up to 38k Contact- Amit - 8955177734 Snehi - 6367897729
Posted 1 month ago
0.0 - 2.0 years
2 - 4 Lacs
Gurugram
Work from Office
Urgent Requirements For Graduate Freshers & Experienced Candidates Share Updated Resume Over Whatsapp At : 9560442606 Salary Range : 18K CTC to 35.5K CTC + Incentives *Immediate Joinee required* Mode Of Interview : -Walkin for Domestic Process -Online For International Process International | Domestic - Customer Support | Technical | Non- Technical International Voice Process Rotational Shifts | Day Shifts Location: Gurugram Role & responsibilities : -Resolve Customers Queries Over Voice Call Preferred candidate profile : -Graduate With Fluent Communication Skills In English -Candidate Should Be Comfortable With Rotational Shifts -5 Days To 6 Days Of Working Depending On The Process Perks and benefits : -Both Side Cabs Or Shuttle Facility -Lucrative Incentives Based On Performance -Great Work Environment : Exposure & Learning Of Corporate -Professional Career Development
Posted 1 month ago
0.0 - 4.0 years
2 - 4 Lacs
Mohali/SAS Nagar, Chandigarh, Kharar
Work from Office
International Customer Service: Work From Office Location-Mohali Rotational shifts Voice/Chat Salary- upto 36k CTC Graduate/Undergraduate 5.5 days working Cab available for girls Interested candidates can WhatsApp their resume: HR KHUSHI 6280939007 Required Candidate profile Excellent communication skills in English language Flexible with 24*7 shifts Performance based incentives Rotational off's Options for promotion Can relocate to Mohali Must be very fluent in English
Posted 1 month ago
1.0 - 5.0 years
2 - 6 Lacs
Kolkata, Rajarhat, new town
Work from Office
Seeking dedicated individuals for International Voice role at a leading MNC. Involves assisting customers over the phone, promoting products, and ensuring a positive experience. Share cv on whatsapp @ HR GINNI 8755248734 Required Candidate profile 1 Year documented exp in international process Excellent English communication Ability to work in rotational shifts Immediate joiners Perks and benefits Great Incentives PF + ESIC
Posted 1 month ago
0.0 - 5.0 years
1 - 6 Lacs
Mumbai
Work from Office
SUMMARY International Customer Support Representative About The Company Our client is a global professional services company with leading capabilities in digital, cloud, and security. Combining unmatched experience and specialized skills across more than 40 industries, they offer Strategy and Consulting, Technology, and Operations Services. Job Description Graduates with a minimum of 1 year of experience can apply. Work Timing: Rotational shift & Night shift Mode: Work From Office Job Location: Mumbai Vikhroli (Candidates applying should be staying in Mumbai city; pick & drop facility would be available) Eligibility: Excellent English communication skills are a must. Excellent communication skills required. Good knowledge in customer handling. Candidates need to be okay with rotational shift and day shift. Immediate joiners would be preferred. Additional Details Salary: CTC up to 40000/- monthly Shift: Rotational shift Notice Period: Immediate joiners Qualifications Graduate with a minimum of 1 year and above experience can apply Experience 1 to 5 years of experience in International Voice process, Voice process, Inbound, KPO, Outbound process, US/UK/Aus Process can apply Requirements Requirements: Excellent English communication skills Ability to work in rotational and night shifts Immediate joiners preferred Benefits Laptop and other assets will be provided by company P.F+ E.S.I + Others facility. Company will give both way cab facility.
Posted 1 month ago
1.0 - 4.0 years
2 - 3 Lacs
Kolkata, West Bengal, India
On-site
Responsible for managing and optimizing international voice/non-voice communication systems. Involves ensuring quality service delivery & coordinating with the customers. Work from office Required Candidate profile Strong English communication skills Comfortable with rotational shifts including night Immediate joiners only UG/G/PG can apply Experience only Perks and benefits Great Incentives PF+ESIC
Posted 1 month ago
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