Room Service Order Taker

The Room Service Order Taker will serve as the key point of contact for guests placing in-room dining orders. This role entails maintaining efficient communication between guests, kitchen, and service teams to provide timely and accurate service while maintaining the highest standards of hospitality.

Key Responsibilities:

• Answer room service calls promptly and courteously
• Accurately take food and beverage orders and relay to kitchen staff
• Provide recommendations and upsell menu items
• Coordinate with kitchen and service staff to ensure timely delivery
• Handle guest requests and resolve complaints professionally
• Maintain knowledge of the menu, specials, and dietary options
• Ensure order accuracy and adherence to hotel standards
• Process payments as needed and maintain records

Job Type: Full-time

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

• Commuter assistance
• Food provided
• Provident Fund

Schedule:

• Rotational shift

Supplemental Pay:

• Performance bonus

Work Location: In person