Room Service Order Taker

0 years

2 - 3 Lacs

Posted:2 days ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

The Room Service Order Taker will serve as the key point of contact for guests placing in-room dining orders. This role entails maintaining efficient communication between guests, kitchen, and service teams to provide timely and accurate service while maintaining the highest standards of hospitality.

Key Responsibilities:

  • Answer room service calls promptly and courteously
  • Accurately take food and beverage orders and relay to kitchen staff
  • Provide recommendations and upsell menu items
  • Coordinate with kitchen and service staff to ensure timely delivery
  • Handle guest requests and resolve complaints professionally
  • Maintain knowledge of the menu, specials, and dietary options
  • Ensure order accuracy and adherence to hotel standards
  • Process payments as needed and maintain records

Job Type: Full-time

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

  • Commuter assistance
  • Food provided
  • Provident Fund

Schedule:

  • Rotational shift

Supplemental Pay:

  • Performance bonus

Work Location: In person

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