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0.0 - 4.0 years
2 - 6 Lacs
Noida, Greater Noida
Work from Office
InterContinental Hotels Group (India) Pvt. Ltd is looking for Housekeeping Guest Service Associate (HIEX Noida) to join our dynamic team and embark on a rewarding career journey. Guest Service Associate is responsible for various tasks including planning, execution, and management of related duties. They should possess relevant skills and experience to excel in this role. Duties include teamwork, problem-solving, and achieving organizational goals. Candidates must have strong communication and technical abilities. Responsibilities include project management, strategy execution, and performance optimization. (More details as per role requirements.)
Posted 2 months ago
2.0 - 5.0 years
4 - 7 Lacs
Noida, Greater Noida
Work from Office
InterContinental Hotels Group (India) Pvt. Ltd is looking for F&B Guest Service Associate to join our dynamic team and embark on a rewarding career journey. Processing requisition and other business forms, checking account balances, and approving purchases. Advising other departments on best practices related to fiscal procedures. Managing account records, issuing invoices, and handling payments. Collaborating with internal departments to reconcile any accounting discrepancies. Analyzing financial data and assisting with audits, reviews, and tax preparations. Updating financial spreadsheets and reports with the latest available data. Preparation of operating budgets, financial statements, and reports. Reviewing existing financial policies and procedures to ensure regulatory compliance. Providing assistance with payroll administration. Keeping records and documenting financial processe
Posted 2 months ago
0.0 - 3.0 years
2 - 5 Lacs
Bengaluru
Work from Office
Respond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to assigned area. Enter guest rooms following procedures for gaining access and ensuring vacancy before entering. Replace guest amenities and supplies in rooms. Replace dirty linens and terry with clean items. Make beds and fold terry. Clean bathrooms. Remove trash, dirty linen, and room service items. Check that all appliances are present in the room and in working order. Straighten desk items, furniture, and appliances. Dust, polish, and remove marks from walls and furnishings. Vacuum carpets and performs floor care duties (e.g., in guest rooms and hallway). Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 25 pounds without assistance and in excess of 25 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related equipment over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATION Education: No high school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None .
Posted 2 months ago
1.0 - 2.0 years
3 - 4 Lacs
Bengaluru
Work from Office
Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Check with captain or supervisor before leaving at end of shift. Set up, stock, and maintain work areas. Stock ice, glassware, and paper supplies. Remove soiled wares from bar top and tables. Maintain cleanliness and condition of work areas, bar, bar unit, tables, and other tools, following all set-up guidelines. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, and support team to reach common goals. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None .
Posted 2 months ago
1.0 - 6.0 years
3 - 8 Lacs
Chandigarh
Work from Office
Serve food courses and alcoholic beverages to guests. Set tables according to type of event and service standards. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Record transaction in MICROS system at time of order. Check in with guests to ensure satisfaction with each food course and/or beverages. Maintain cleanliness of work areas, china, glass, etc., throughout the day. Complete closing duties, including restocking items, turning off lights, etc. Present physical and accurate check to guest and process payment. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None .
Posted 2 months ago
2.0 - 7.0 years
11 - 13 Lacs
Faridabad
Work from Office
Our jobs aren t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None .
Posted 2 months ago
3.0 - 4.0 years
3 - 6 Lacs
Prayagraj, Varanasi, Ghaziabad
Work from Office
About us Alma Bakery Cafe is an innovative venture that redefines the cafe experience by harmonizing nature with a modern indoor setting. Backed by a family of seasoned bakers with over 60 years of legacy, Alma embodies a passion for culinary excellence and a commitment to conscious, mindful consumption. Rooted in expertise and a vision to serve the discerning tastes of NCR, Alma Bakery Cafe is more than just a destination its a journey into a world of flavors crafted with care, sustainability, and unparalleled dedication to quality. Join us in creating exceptional experiences and be part of a brand that values innovation, heritage, and a love for all things delicious! for more details visit us at almafoods.in Job Summary This position contributes to the success of Alma Bakery cafes by assisting day-to-day outlet operations and guiding team members during assigned shifts to maintain a premium customer experience for our patrons. The Shift Supervisor ensures smooth shift execution, supports the Restaurant Manager, and upholds operational excellence, customer service standards, and company values. Key Responsibilities Supervise daily FB operations to ensure high-quality service. Monitor dining areas, kitchen, and bar to ensure cleanliness and adherence to safety standards. Coordinate between front-of-house and back-of-house staff Schedule, train, and supervise FB staff (waiters, bartenders, hosts, etc.). Ensure excellent guest experiences by addressing complaints and feedback promptly. Maintain high standards of customer service, ambiance, and food presentation. Engage with guests to get insights into their satisfaction and preferences. Enforce compliance with health, safety, and hygiene regulations. Design duty rosters to ensure adequate coverage for all FB operations (restaurant, bar, room service, events, etc.). Delegate tasks and ensure responsibilities are carried out efficiently. Motivate team members and resolve any staff conflicts. Qualification Skills Any Graduate (preferred IHM student or hotel management graduate) Must have 3 years + experience in Fine Dinning within 2years+ into leading role. Skilled in delivering exceptional customer experiences and resolving issues promptly. Strong analytical skills to identify challenges and implement effective solutions. Ability to engage with customers, staff, and stakeholders clearly and professionally. Knowledge of industry trends, customer preferences, and competitor activities to maintain a competitive edge. Skilled in prioritizing tasks and managing time effectively in a fast-paced environment. Ensures adherence to legal requirements, health, and safety regulations, and company policies. Competencies were looking for Embodying Our Mission and Values : Aligning actions and decisions with core principles demonstrates commitment to the company s vision. Enabling Team Success : Supports, guides, and inspires others to reach their full potential and contribute to shared goals. Driving Results : Focuses on achieving measurable outcomes through determination, efficiency, and accountability. Leading with Integrity : Upholds ethical standards, fosters trust, and ensures transparency in all actions and decisions. What youll get here Simplified Career Growth Plan Comprehensive Leave Policy Automated Process and System This role is based in ALMA Bakery Cafe 142 where as Shift Supervisor is accountable for enhancing and growing store performance to align with our mission and objectives.
Posted 2 months ago
0.0 - 3.0 years
2 - 3 Lacs
Chennai
Work from Office
Respond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to assigned area. Enter guest rooms following procedures for gaining access and ensuring vacancy before entering. Replace guest amenities and supplies in rooms. Replace dirty linens and terry with clean items. Make beds and fold terry. Clean bathrooms. Remove trash, dirty linen, and room service items. Check that all appliances are present in the room and in working order. Straighten desk items, furniture, and appliances. Dust, polish, and remove marks from walls and furnishings. Vacuum carpets and performs floor care duties (eg, in guest rooms and hallway). Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 25 pounds without assistance and in excess of 25 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related equipment over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATION Education: No high school diploma or G. E. D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Posted 2 months ago
0.0 - 3.0 years
2 - 3 Lacs
Kochi
Work from Office
Respond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to assigned area. Enter guest rooms following procedures for gaining access and ensuring vacancy before entering. Replace guest amenities and supplies in rooms. Replace dirty linens and terry with clean items. Make beds and fold terry. Clean bathrooms. Remove trash, dirty linen, and room service items. Check that all appliances are present in the room and in working order. Straighten desk items, furniture, and appliances. Dust, polish, and remove marks from walls and furnishings. Vacuum carpets and performs floor care duties (eg, in guest rooms and hallway). Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 25 pounds without assistance and in excess of 25 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related equipment over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATION Education: No high school diploma or G. E. D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Posted 2 months ago
0.0 - 3.0 years
2 - 3 Lacs
Chandigarh
Work from Office
Respond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to assigned area. Enter guest rooms following procedures for gaining access and ensuring vacancy before entering. Replace guest amenities and supplies in rooms. Replace dirty linens and terry with clean items. Make beds and fold terry. Clean bathrooms. Remove trash, dirty linen, and room service items. Check that all appliances are present in the room and in working order. Straighten desk items, furniture, and appliances. Dust, polish, and remove marks from walls and furnishings. Vacuum carpets and performs floor care duties (eg, in guest rooms and hallway). Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 25 pounds without assistance and in excess of 25 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related equipment over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATION Education: No high school diploma or G. E. D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Posted 2 months ago
- 3 years
2 - 5 Lacs
Hyderabad
Work from Office
Respond promptly to requests from guests and other departments Fill cart with supplies and transport cart to assigned area Enter guest rooms following procedures for gaining access and ensuring vacancy before entering Replace guest amenities and supplies in rooms Replace dirty linens and terry with clean items Make beds and fold terry Clean bathrooms Remove trash, dirty linen, and room service items Check that all appliances are present in the room and in working order Straighten desk items, furniture, and appliances Dust, polish, and remove marks from walls and furnishings Vacuum carpets and performs floor care duties (e g , in guest rooms and hallway) Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation Speak with others using clear and professional language Support team to reach common goals Ensure adherence to quality expectations and standards Move, lift, carry, and place objects weighing less than or equal to 25 pounds without assistance and in excess of 25 pounds with assistance Ability to push and pull a loaded housekeeping cart and other work-related equipment over sloping and uneven surfaces Reach overhead and below the knees, including bending, twisting, pulling, and stooping Stand, sit, kneel, or walk for an extended period across an entire work shift Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination Perform other reasonable job duties as requested by Supervisors PREFERRED QUALIFICATION Education: No high school diploma or G E D equivalent Related Work Experience: No related work experience Supervisory Experience: No supervisory experience License or Certification: None
Posted 2 months ago
1 - 2 years
3 - 4 Lacs
Kolkata
Work from Office
Duties include analyzing workflows, optimizing processes, collaborating with cross-functional teams, and ensuring compliance with industry standards Additionally, the role involves reporting on performance, identifying areas for improvement, and implementing innovative solutions to enhance efficiency and effectiveness
Posted 2 months ago
5 - 8 years
7 - 10 Lacs
Jaipur
Work from Office
Responsible for producing and presenting food items to meet customer and client expectations and Sodexo India standards as well as maintain and continuously improve the efficiency and profitability of the operation Ensure that safety and hygiene policy is strictly followed at the site Control the quantity and quality of the ingredients and ensure that all itemsare received as per the laid down specifications; responsible for training the receiving area staff on ingredient quality Responsible for maintaining record of all hygiene related procedures, initiatives and incidents Responsible for co-ordination with the QMHSE and H&FS teams to implement the policy and processEnsure that all incidents pertaining to QMHSE and H&FS are reported to the concerned teams on timeOperational ownership of all the QMHSE and H&FS processesTimely communication of all possible on site hazards to the concerned departmen Key Responsibilities Food OperationEnsure that all the service deliveries are carried out as per the terms and conditions agreed upon with the client Manage the menu recipes rotation for breakfast, lunch, snacks, dinner and special eventsInitiate development of new menus, upgrade old menus and special event Menus Taste the food before service begins Develop new ideas for promotions, festivals and other special events Plan the pre-preparation area to ensure that the items are processed according to the recipesConsistently maintain standards of quality, cost, presentation, and flavor of foodsOrganic Growth and Profitability Ensure organic growth of sales and sites by developing and promoting service excellence, retail offers and value added offersSustain and build site profitability through timely analysis of reports and Provide solutions to counter any discrepancies Cash and Debtors Management Responsible for accurate control, handover and deposition of cash; maintain accurately all the specified cash control documentsEnsure that all the invoices are raised and delivered to the client as per SchedulePeople Management and Training Manage the on-site team including cooks, MPWs, stewards, cashiers, Stores assistants etc Ensure that all the HR processes and staff welfare activities areimplemented and carried outCommunication and Client Retention Stay in close communication with the client for all issues regarding services, additional business, new initiatives and hygiene and prepare documents of the sameEnsure 100% client retentionWastage Control and Cost ManagementMaintain a record of the daily leftovers; plan and prepare the production based on this data Minimise wastage and able to recycle excess ingredients for other dishes in accordance with the highest hygiene standardsLegal Compliances Co-ordinate with the HR, QMHSE and Legal departments to ensure that all the legal compliances are met with and a copy of the same is maintained Systems Implementation and Process ManagementEnsure that all the systems and processes are implemented and followed as per the company policy Ensure that all the work processes are documented and displayedProcurement and Inventory Management Responsible for monitoring the daily raw material indent Qualification: Should be IHM pass out with 3+ yrs of work experience Strong in business acumenCommitment to qualityStrong financial and budgeting skillsSound written and verbal communication Well-groomed and able to represent Sodexo in a professional mannerShould have strong interpersonal skills & be very Customer focused
Posted 2 months ago
6 - 7 years
8 - 9 Lacs
Chennai
Work from Office
Responsible for producing and presenting food items to meet customer and client expectations and Sodexo India standards as well as maintain and continuously improve the efficiency and profitability of the operation Ensure that safety and hygiene policy is strictly followed at the site Control the quantity and quality of the ingredients and ensure that all itemsare received as per the laid down specifications; responsible for training the receiving area staff on ingredient quality Responsible for maintaining record of all hygiene related procedures, initiatives and incidents Responsible for co-ordination with the QMHSE and H&FS teams to implement the policy and processEnsure that all incidents pertaining to QMHSE and H&FS are reported to the concerned teams on timeOperational ownership of all the QMHSE and H&FS processesTimely communication of all possible on site hazards to the concerned departmen Key Responsibilities Food OperationEnsure that all the service deliveries are carried out as per the terms and conditions agreed upon with the client Manage the menu recipes rotation for breakfast, lunch, snacks, dinner and special eventsInitiate development of new menus, upgrade old menus and special event Menus Taste the food before service begins Develop new ideas for promotions, festivals and other special events Plan the pre-preparation area to ensure that the items are processed according to the recipesConsistently maintain standards of quality, cost, presentation, and flavor of foodsOrganic Growth and Profitability Ensure organic growth of sales and sites by developing and promoting service excellence, retail offers and value added offersSustain and build site profitability through timely analysis of reports and Provide solutions to counter any discrepancies Cash and Debtors Management Responsible for accurate control, handover and deposition of cash; maintain accurately all the specified cash control documentsEnsure that all the invoices are raised and delivered to the client as per SchedulePeople Management and Training Manage the on-site team including cooks, MPWs, stewards, cashiers, Stores assistants etc Ensure that all the HR processes and staff welfare activities areimplemented and carried outCommunication and Client Retention Stay in close communication with the client for all issues regarding services, additional business, new initiatives and hygiene and prepare documents of the sameEnsure 100% client retentionWastage Control and Cost ManagementMaintain a record of the daily leftovers; plan and prepare the production based on this data Minimise wastage and able to recycle excess ingredients for other dishes in accordance with the highest hygiene standardsLegal Compliances Co-ordinate with the HR, QMHSE and Legal departments to ensure that all the legal compliances are met with and a copy of the same is maintained Systems Implementation and Process ManagementEnsure that all the systems and processes are implemented and followed as per the company policy Ensure that all the work processes are documented and displayedProcurement and Inventory Management Responsible for monitoring the daily raw material indent Qualification: Should be IHM pass out with 3+ yrs of work experience Strong in business acumenCommitment to qualityStrong financial and budgeting skillsSound written and verbal communication Well-groomed and able to represent Sodexo in a professional mannerShould have strong interpersonal skills & be very Customer focused
Posted 2 months ago
8 - 10 years
10 - 12 Lacs
Mumbai
Work from Office
Responsible for producing and presenting food items to meet customer and client expectations and Sodexo India standards as well as maintain and continuously improve the efficiency and profitability of the operation Ensure that safety and hygiene policy is strictly followed at the site Control the quantity and quality of the ingredients and ensure that all itemsare received as per the laid down specifications; responsible for training the receiving area staff on ingredient quality Responsible for maintaining record of all hygiene related procedures, initiatives and incidents Responsible for co-ordination with the QMHSE and H&FS teams to implement the policy and processEnsure that all incidents pertaining to QMHSE and H&FS are reported to the concerned teams on timeOperational ownership of all the QMHSE and H&FS processesTimely communication of all possible on site hazards to the concerned departmen Key Responsibilities Food OperationEnsure that all the service deliveries are carried out as per the terms and conditions agreed upon with the client Manage the menu recipes rotation for breakfast, lunch, snacks, dinner and special eventsInitiate development of new menus, upgrade old menus and special event Menus Taste the food before service begins Develop new ideas for promotions, festivals and other special events Plan the pre-preparation area to ensure that the items are processed according to the recipesConsistently maintain standards of quality, cost, presentation, and flavor of foodsOrganic Growth and Profitability Ensure organic growth of sales and sites by developing and promoting service excellence, retail offers and value added offersSustain and build site profitability through timely analysis of reports and Provide solutions to counter any discrepancies Cash and Debtors Management Responsible for accurate control, handover and deposition of cash; maintain accurately all the specified cash control documentsEnsure that all the invoices are raised and delivered to the client as per SchedulePeople Management and Training Manage the on-site team including cooks, MPWs, stewards, cashiers, Stores assistants etc Ensure that all the HR processes and staff welfare activities areimplemented and carried outCommunication and Client Retention Stay in close communication with the client for all issues regarding services, additional business, new initiatives and hygiene and prepare documents of the sameEnsure 100% client retentionWastage Control and Cost ManagementMaintain a record of the daily leftovers; plan and prepare the production based on this data Minimise wastage and able to recycle excess ingredients for other dishes in accordance with the highest hygiene standardsLegal Compliances Co-ordinate with the HR, QMHSE and Legal departments to ensure that all the legal compliances are met with and a copy of the same is maintained Systems Implementation and Process ManagementEnsure that all the systems and processes are implemented and followed as per the company policy Ensure that all the work processes are documented and displayedProcurement and Inventory Management Responsible for monitoring the daily raw material indent Qualification: Should be IHM pass out with 3+ yrs of work experience Strong in business acumenCommitment to qualityStrong financial and budgeting skillsSound written and verbal communication Well-groomed and able to represent Sodexo in a professional mannerShould have strong interpersonal skills & be very Customer focused
Posted 2 months ago
- 1 years
2 - 3 Lacs
Mumbai
Work from Office
Sodexo Food Solutions India Pvt. Ltd. is looking for Assistant - Steward to join our dynamic team and embark on a rewarding career journey Assigning housekeeping tasks to staff and inspecting work to ensure that the prescribed standards of cleanliness are met Scheduling staff shifts and organizing replacements as required Investigating and addressing complaints regarding poor housekeeping service Providing training to the housekeeping staff Regularly taking inventory of cleaning supplies and ordering stock as needed Issuing cleaning supplies and equipment to housekeeping staff as needed Screening housekeeping applicants and recommending promotions, transfers, and dismissals Performing various cleaning duties in instances of staff shortages To consistently offer professional, friendly and engaging service To lead and supervise the day-to-day operation of the department to ensure service standards are followed To handle Guest concerns and react quickly, logging and notifying the proper areas To actively participate in daily briefing, daily warm up and department meetings To follow departmental policies and procedures To report necessary maintenance items To follow all safety and sanitation policies Other duties as assigned Education, Qualification and Experience Ensure that the staff using the correct PPE in work place Daily deployment of manpower Ensure that the all areas should be dust free and ready to use To deploy the right person to right work To take the through rounding of all areas To follow the training schedules To inspect the work allocation area first, before allocation of work to staff To maintain the adhoc stock at site To take the briefings to staff on daily bases To maintain the records as per site requirement Give the proper information to site manager Accountabilities Prepare and follow the duty rosters To maintain the site as per standards To follow the allocated works until work complete Daily updates to site manager Records should be up to date Monthly inventory records To ensure that the internal Storage to maintain properly To cross check the received materials from central storage To monitor the staff allocation works To provide the consumption report to building Manager properly 5 S implementation stainability KPI Preparation of duty rosters and follow To take the briefings to staff on daily bases To check the staff grooming standards on daily bases Staff using the correct PPE in work place To follow the allocated works, until work completion To maintain the daily/weekly/monthly records and per site requirement To check the stock availability at site To provide the proper communication to site manager To take the through rounding on daily To take the on-job training to staff where every required
Posted 2 months ago
1 - 3 years
3 - 5 Lacs
Sanand
Work from Office
Sodexo Food Solutions India Pvt. Ltd. is looking for Assistant - Steward to join our dynamic team and embark on a rewarding career journey Assigning housekeeping tasks to staff and inspecting work to ensure that the prescribed standards of cleanliness are met Scheduling staff shifts and organizing replacements as required Investigating and addressing complaints regarding poor housekeeping service Providing training to the housekeeping staff Regularly taking inventory of cleaning supplies and ordering stock as needed Issuing cleaning supplies and equipment to housekeeping staff as needed Screening housekeeping applicants and recommending promotions, transfers, and dismissals Performing various cleaning duties in instances of staff shortages To consistently offer professional, friendly and engaging service To lead and supervise the day-to-day operation of the department to ensure service standards are followed To handle Guest concerns and react quickly, logging and notifying the proper areas To actively participate in daily briefing, daily warm up and department meetings To follow departmental policies and procedures To report necessary maintenance items To follow all safety and sanitation policies Other duties as assigned Education, Qualification and Experience Ensure that the staff using the correct PPE in work place Daily deployment of manpower Ensure that the all areas should be dust free and ready to use To deploy the right person to right work To take the through rounding of all areas To follow the training schedules To inspect the work allocation area first, before allocation of work to staff To maintain the adhoc stock at site To take the briefings to staff on daily bases To maintain the records as per site requirement Give the proper information to site manager Accountabilities Prepare and follow the duty rosters To maintain the site as per standards To follow the allocated works until work complete Daily updates to site manager Records should be up to date Monthly inventory records To ensure that the internal Storage to maintain properly To cross check the received materials from central storage To monitor the staff allocation works To provide the consumption report to building Manager properly 5 S implementation stainability KPI Preparation of duty rosters and follow To take the briefings to staff on daily bases To check the staff grooming standards on daily bases Staff using the correct PPE in work place To follow the allocated works, until work completion To maintain the daily/weekly/monthly records and per site requirement To check the stock availability at site To provide the proper communication to site manager To take the through rounding on daily To take the on-job training to staff where every required
Posted 2 months ago
3 - 4 years
5 - 6 Lacs
Wardha
Work from Office
Sodexo Food Solutions India Pvt. Ltd. is looking for Assistant - Steward to join our dynamic team and embark on a rewarding career journey Assigning housekeeping tasks to staff and inspecting work to ensure that the prescribed standards of cleanliness are met Scheduling staff shifts and organizing replacements as required Investigating and addressing complaints regarding poor housekeeping service Providing training to the housekeeping staff Regularly taking inventory of cleaning supplies and ordering stock as needed Issuing cleaning supplies and equipment to housekeeping staff as needed Screening housekeeping applicants and recommending promotions, transfers, and dismissals Performing various cleaning duties in instances of staff shortages To consistently offer professional, friendly and engaging service To lead and supervise the day-to-day operation of the department to ensure service standards are followed To handle Guest concerns and react quickly, logging and notifying the proper areas To actively participate in daily briefing, daily warm up and department meetings To follow departmental policies and procedures To report necessary maintenance items To follow all safety and sanitation policies Other duties as assigned Education, Qualification and Experience Ensure that the staff using the correct PPE in work place Daily deployment of manpower Ensure that the all areas should be dust free and ready to use To deploy the right person to right work To take the through rounding of all areas To follow the training schedules To inspect the work allocation area first, before allocation of work to staff To maintain the adhoc stock at site To take the briefings to staff on daily bases To maintain the records as per site requirement Give the proper information to site manager Accountabilities Prepare and follow the duty rosters To maintain the site as per standards To follow the allocated works until work complete Daily updates to site manager Records should be up to date Monthly inventory records To ensure that the internal Storage to maintain properly To cross check the received materials from central storage To monitor the staff allocation works To provide the consumption report to building Manager properly 5 S implementation stainability KPI Preparation of duty rosters and follow To take the briefings to staff on daily bases To check the staff grooming standards on daily bases Staff using the correct PPE in work place To follow the allocated works, until work completion To maintain the daily/weekly/monthly records and per site requirement To check the stock availability at site To provide the proper communication to site manager To take the through rounding on daily To take the on-job training to staff where every required
Posted 2 months ago
- 2 years
2 - 4 Lacs
Noida, New Delhi
Work from Office
Sodexo Food Solutions India Pvt. Ltd. is looking for Assistant - Steward to join our dynamic team and embark on a rewarding career journey Assigning housekeeping tasks to staff and inspecting work to ensure that the prescribed standards of cleanliness are met Scheduling staff shifts and organizing replacements as required Investigating and addressing complaints regarding poor housekeeping service Providing training to the housekeeping staff Regularly taking inventory of cleaning supplies and ordering stock as needed Issuing cleaning supplies and equipment to housekeeping staff as needed Screening housekeeping applicants and recommending promotions, transfers, and dismissals Performing various cleaning duties in instances of staff shortages To consistently offer professional, friendly and engaging service To lead and supervise the day-to-day operation of the department to ensure service standards are followed To handle Guest concerns and react quickly, logging and notifying the proper areas To actively participate in daily briefing, daily warm up and department meetings To follow departmental policies and procedures To report necessary maintenance items To follow all safety and sanitation policies Other duties as assigned Education, Qualification and Experience Ensure that the staff using the correct PPE in work place Daily deployment of manpower Ensure that the all areas should be dust free and ready to use To deploy the right person to right work To take the through rounding of all areas To follow the training schedules To inspect the work allocation area first, before allocation of work to staff To maintain the adhoc stock at site To take the briefings to staff on daily bases To maintain the records as per site requirement Give the proper information to site manager Accountabilities Prepare and follow the duty rosters To maintain the site as per standards To follow the allocated works until work complete Daily updates to site manager Records should be up to date Monthly inventory records To ensure that the internal Storage to maintain properly To cross check the received materials from central storage To monitor the staff allocation works To provide the consumption report to building Manager properly 5 S implementation stainability KPI Preparation of duty rosters and follow To take the briefings to staff on daily bases To check the staff grooming standards on daily bases Staff using the correct PPE in work place To follow the allocated works, until work completion To maintain the daily/weekly/monthly records and per site requirement To check the stock availability at site To provide the proper communication to site manager To take the through rounding on daily To take the on-job training to staff where every required
Posted 2 months ago
3 - 8 years
1 - 4 Lacs
Lucknow
Work from Office
A Food and Beverage Associate is responsible for working in all areas of Food and Beverage as needed to deliver an excellent Guest and Member experience while working to achieve departmental targets. What will I be doing As a Food and Beverage Associate , you are responsible for working in all areas of Food and Beverage as needed to deliver an excellent Guest and Member experience. A Food and Beverage Assistant will also be required to take and deliver customer orders and work to achieve departmental targets. Specifically, you will be responsible for performing the following tasks to the highest standards: Able to work in all areas of Food and Beverage including Bar, Restaurant, Room Service and Conference and Events Welcome guests in a polite and friendly manner Take and deliver customer orders, consistently demonstrating high levels of customer service Prepare set ups for tables and/or rooms Follow cash handling procedures Manage guest queries in a timely and efficient manner Up-sell with latest departmental incentives Ensure compliance of brand standards Strive to achieve departmental targets Ensure cleanliness of work areas Comply with hotel security, fire regulations and all health and safety legislation Comply with local licensing laws Be environmentally aware Assist other departments wherever necessary and maintain good working relationships What are we looking for? A Food and Beverage Associate serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attit
Posted 2 months ago
- 2 years
2 - 3 Lacs
Hubli, Mangaluru, Mysuru
Work from Office
Respond promptly to requests from guests and other departments Fill cart with supplies and transport cart to assigned area Enter guest rooms following procedures for gaining access and ensuring vacancy before entering Replace guest amenities and supplies in rooms Replace dirty linens and terry with clean items Make beds and fold terry Clean bathrooms Remove trash, dirty linen, and room service items Check that all appliances are present in the room and in working order Straighten desk items, furniture, and appliances Dust, polish, and remove marks from walls and furnishings Vacuum carpets and performs floor care duties (e g , in guest rooms and hallway) Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation Speak with others using clear and professional language Support team to reach common goals Ensure adherence to quality expectations and standards Move, lift, carry, and place objects weighing less than or equal to 25 pounds without assistance and in excess of 25 pounds with assistance Ability to push and pull a loaded housekeeping cart and other work-related equipment over sloping and uneven surfaces Reach overhead and below the knees, including bending, twisting, pulling, and stooping Stand, sit, kneel, or walk for an extended period across an entire work shift Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination Perform other reasonable job duties as requested by Supervisors PREFERRED QUALIFICATION Education: No high school diploma or GED equivalent Related Work Experience: No related work experience Supervisory Experience: No supervisory experience License or Certification: None
Posted 2 months ago
- 5 years
2 - 7 Lacs
Bengaluru
Work from Office
Respond promptly to requests from guests and other departments Fill cart with supplies and transport cart to assigned area Enter guest rooms following procedures for gaining access and ensuring vacancy before entering Replace guest amenities and supplies in rooms Replace dirty linens and terry with clean items Make beds and fold terry Clean bathrooms Remove trash, dirty linen, and room service items Check that all appliances are present in the room and in working order Straighten desk items, furniture, and appliances Dust, polish, and remove marks from walls and furnishings Vacuum carpets and performs floor care duties (e g , in guest rooms and hallway) Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation Speak with others using clear and professional language Support team to reach common goals Ensure adherence to quality expectations and standards Move, lift, carry, and place objects weighing less than or equal to 25 pounds without assistance and in excess of 25 pounds with assistance Ability to push and pull a loaded housekeeping cart and other work-related equipment over sloping and uneven surfaces Reach overhead and below the knees, including bending, twisting, pulling, and stooping Stand, sit, kneel, or walk for an extended period across an entire work shift Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination Perform other reasonable job duties as requested by Supervisors PREFERRED QUALIFICATION Education: No high school diploma or GED equivalent Related Work Experience: No related work experience Supervisory Experience: No supervisory experience License or Certification: None
Posted 2 months ago
2 - 7 years
4 - 9 Lacs
Bengaluru
Work from Office
Supervise the implementation of housekeeping standards and procedures in relation to: Bed Room Service, Bathroom Service, Valet Service, Linen maintenance. Recommended changes to these standards and training needs on an ongoing basis Maintain a current and thorough knowledge of all housekeeping systems Open and close the shift and ensure effective shift hand over Distribution and collection of keys Management of all incoming and outgoing calls Solve employee grievances Perform Room allocations Perform Room inspections Prioritise arrival rooms Liaise with Front Office for guest and hotel requirements Ensure guest valet is processed and delivered in a timely manner Co-ordinate special projects (eg site rooms, vermin control, window and carpet cleaning, room inventories) Manage all special requests made by guests Ensure consistency within the department Management of lost property for the hotel Ensure you have complete knowledge of room types, layouts and facilities Manage storage areas Maintain adequate stock levels Complete stock takes as required Maintain stock levels Conducts shift briefings to ensure hotel activities and operational requirements are known Works with Superior and Human Resources on manpower planning and management needs QUALIFICATIONS AND REQUIREMENTS Required Skills - Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company. Able to speak, read and write English Proficient in the use of Microsoft Office Organizational and training abilities Qualifications - High School or Diploma in Hotel Administration, Hotel Management or equivalent Experience - 2 years housekeeping experience preferably in a hotel of similar size and complexity and including supervisory experience or training. Type and level of experience required may vary slightly based on size and complexity of operation The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job Duties and responsibilities Supervise the implementation of housekeeping standards and procedures in relation to: Bed Room Service, Bathroom Service, Valet Service, Linen maintenance. Recommended changes to these standards and training needs on an ongoing basis Maintain a current and thorough knowledge of all housekeeping systems Open and close the shift and ensure effective shift hand over Distribution and collection of keys Management of all incoming and outgoing calls Solve employee grievances Perform Room allocations Perform Room inspections Prioritise arrival rooms Liaise with Front Office for guest and hotel requirements Ensure guest valet is processed and delivered in a timely manner Co-ordinate special projects (eg site rooms, vermin control, window and carpet cleaning, room inventories) Manage all special requests made by guests Ensure consistency within the department Management of lost property for the hotel Ensure you have complete knowledge of room types, layouts and facilities Manage storage areas Maintain adequate stock levels Complete stock takes as required Maintain stock levels Conducts shift briefings to ensure hotel activities and operational requirements are known Works with Superior and Human Resources on manpower planning and management needs QUALIFICATIONS AND REQUIREMENTS Required Skills - Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company. Able to speak, read and write English Proficient in the use of Microsoft Office Organizational and training abilities Qualifications - High School or Diploma in Hotel Administration, Hotel Management or equivalent Experience - 2 years housekeeping experience preferably in a hotel of similar size and complexity and including supervisory experience or training. Type and level of experience required may vary slightly based on size and complexity of operation The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job
Posted 2 months ago
1 - 5 years
1 - 3 Lacs
Bangalore Rural, Bengaluru
Work from Office
Accurately take food and beverage orders and ensure timely delivery. Ensure guest satisfaction & addressing any concerns promptly. Maintain cleanliness and sanitation of work areas, tables .Handle guest billing and process payments correctly
Posted 2 months ago
1 - 2 years
1 - 2 Lacs
Bhimavaram
Work from Office
Greet guests warmly and assist them with seating and menu options Take orders accurately Captain App and communicate effectively with staff Serve food and beverages efficiently maintaine PetPooja POS system for order processing and bill generation Food allowance Lactation rooms
Posted 2 months ago
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