528 Room Service Jobs - Page 22

Responsible for cleaning and maintenance of the villa. Guest Check in and check out. Respond to guest requests, inquiries and complaints. Address guest concerns with empathy and professionalism. Mr. Gaurav Kumar (Owner) Phone no. 08454826864 Required Candidate profile Villa is located near Della resort in Kune village Education: High school diploma or equivalent Prior experience in housekeeping or related field

Respond promptly to requests from guests and other departments Identify and report preventative or other maintenance issues in public areas or guest rooms Post caution signs Contact other departments directly for urgent repairs Deliver guest requests and set up furniture items in guest rooms as requested Remove items from hallways and transport to service areas, including debris, room service food and beverage trays, unread newspapers, soiled linens, and trash placed near Housekeeper carts Clean, maintain, and store cleaning equipment Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation Speak with others using clear and professional language Support team to reach common goals Ensure adherence to quality expectations and standards Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance Ability to push and pull a loaded a housekeeping cart and other work-related machinery over sloping and uneven surfaces Reach overhead and below the knees, including bending, twisting, pulling, and stooping Visually inspect tools, equipment, or machines (eg, to identify defects) Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination Move through narrow, confined, or elevated spaces Move up and down a ladder Stand, sit, kneel, or walk for an extended period across an entire work shift Perform other reasonable job duties as requested by Supervisors At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity We actively foster an environment where the unique backgrounds of our associates are valued and celebrated Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law

Position responsible for all the food and beverage operations, which includes all culinary, restaurant, beverage and room service operations Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations Develops and implements business plan for food and beverage CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area CORE WORK ACTIVITIES Developing and Maintaining Budgets Develops and manages all financial, employee engagement and guest satisfaction plans and actions for Food and Beverage departments Maintains a positive cost management index for kitchen and restaurant operations Utilizes budgets to understand financial objectives Leading Food and Beverage Team Manages the Food and Beverage departments (not catering sales) Supervises and manages employees Manages all day-to-day operations Understands employee positions well enough to perform duties in employees absence Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example Oversees all culinary, restaurant, beverage and room service operations Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service Provides excellent customer service to all employees Responds quickly and proactively to employees concerns Provides a learning atmosphere with a focus on continuous improvement Provides proactive coaching and counseling to team members Encourages and builds mutual trust, respect, and cooperation among team members Monitors and maintains the productivity level of employees Develops specific goals and plans to prioritize, organize, and accomplish work Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective Sets clear expectations with the employees and team leaders and verifies that appropriate rewards are given if expectations are exceeded Ensuring Exceptional Customer Service Provides excellent customer service Responds quickly and proactively to guests concerns Understands the brands service culture Drives alignment of all employees, team leaders and managers to the brands service culture Sets service expectations for all guests internally and externally Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee Verifies all banquet functions are up to standard and exceed guests expectations Provides services that are above and beyond for customer satisfaction and retention Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed Serves as a role model to demonstrate appropriate behaviors Manages day-to-day operations, drives quality, and verifies standards are meeting the expectations of the customers on a daily basis Managing and Conducting Human Resource Activities Provides guidance and direction to subordinates, including setting performance standards and monitoring performance Conducts performance reviews in a timely manner Promotes both Guarantee of Fair Treatment and Open Door policies Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others Develops an action plan to attack need areas and expand on strengths based on employee engagement and guest satisfaction results Additional Responsibilities Complies with all corporate accounting procedures Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person Analyzes information and evaluates results to choose the best solution and solve problems Drives effective departmental communication and information systems through logs, department meetings and property meetings At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity We actively foster an environment where the unique backgrounds of our associates are valued and celebrated Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law