11 Room Assignments Jobs

As a Guest Receptionist, your primary responsibility is to warmly greet and welcome all guests upon their arrival at the hotel. You will efficiently handle the check-in and check-out processes, ensuring accurate billing and record-keeping. Managing guest reservations, both online and in-person, will be crucial to ensure room availability and accurate bookings. Your role will also involve addressing guest inquiries, requests, and complaints promptly to maintain a high level of guest satisfaction. Answering and directing phone calls, as well as providing information about local attractions, restaurants, and transportation services, are part of your daily tasks. Allocating rooms to guests based on preferences, availability, and special requests, and maintaining accurate guest records in the hotel's management system will be essential. You will collaborate closely with the housekeeping team to ensure rooms are cleaned and ready for guests and provide personalized service to VIP guests. In addition, you will monitor guest access to ensure safety protocols are followed and handle any special requests, such as arranging room service or transportation. Promoting hotel services to enhance the guest experience and managing lost and found items will also be part of your responsibilities. Being knowledgeable about the hotel's emergency procedures and working closely with other departments to ensure seamless service delivery are vital aspects of the role. You will be required to prepare and submit daily front office reports and maintain a polished and professional appearance at all times. This is a full-time, permanent position with benefits such as food provided, health insurance, leave encashment, and provident fund. The work schedule includes day shifts, morning shifts, and rotational shifts, with a yearly bonus. The work location is in person, requiring your physical presence at the hotel.,

Additional Information Job Number 25110377 Job Category Rooms & Guest Services Operations Location The Westin Mumbai Powai Lake, #2 & 3B Near Chinmayanand Ashram, Mumbai, Maharashtra, India, 400087VIEW ON MAP Schedule Full Time Located Remotely N Position Type Non-Management Position Summary Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation. Operate telephone switchboard station. Run and check daily reports, contingency lists, and credit card authorization reports. Supply guests with directions and information. Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests satisfaction. Arrange transportation for guests/visitors. Count and secure bank at beginning and end of shift. Cash-guests' checks, process all payment types, vouchers, paid-outs, charges, and provide change. Notify Loss Prevention/Security of any reports of theft. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships; support team to reach common goals; listen and respond appropriately to the concerns of employees. Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. Preferred Qualifications Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.?Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brands unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Show more Show less

The successful candidate will be responsible for handling challenging situations with guests in a diplomatic manner. You will be expected to maintain a high level of output and quality regardless of the task load. It is important to take initiative and act quickly to deliver projects in a professional manner. In this role, you will need to take action to ensure the overall success of the department/organization by coordinating with all departments. Other responsibilities include controlling front office cash/IOU clearance, taking handover from the previous shift, and assigning rooms for arrivals. You will be responsible for conducting the check-in/check-out procedure according to the established standards of the company. Additionally, monitoring the house position, room reservations, and room blockings for the current and next shift will be part of your duties. It is crucial to ensure that approved billing, cashiering, and accounting practices are followed at all times. Promptly resolving guest complaints to the entire satisfaction of the guest is also a key aspect of this role. This is a full-time position with benefits such as provided food, paid sick time, and provident fund. The schedule for this role is the evening shift, and the work location is in person.,

Job Summary: We are seeking a professional and customer-focused Hotel Manager to oversee all aspects of hotel operations, including guest services, staff management, financial performance, and facility maintenance. The ideal candidate will ensure a high standard of service and hospitality, driving guest satisfaction and business success. Key Responsibilities: Oversee the daily operations of the hotel, ensuring smooth and efficient functioning. Manage all hotel departments including front desk, housekeeping, food and beverage, maintenance, and administration. Develop and implement operational policies and procedures to improve efficiency and service quality. Ensure excellent guest service standards are consistently delivered. Handle guest complaints and queries professionally and promptly. Recruit, train, schedule, and supervise hotel staff. Monitor financial performance, prepare budgets, and control operational costs. Coordinate with marketing and sales teams to drive occupancy and revenue. Ensure compliance with health, safety, and licensing regulations. Conduct regular inspections of hotel facilities to maintain high standards.

Job Summary: We are seeking a professional and customer-focused Hotel Manager to oversee all aspects of hotel operations, including guest services, staff management, financial performance, and facility maintenance. The ideal candidate will ensure a high standard of service and hospitality, driving guest satisfaction and business success. Key Responsibilities: Oversee the daily operations of the hotel, ensuring smooth and efficient functioning. Manage all hotel departments including front desk, housekeeping, food and beverage, maintenance, and administration. Develop and implement operational policies and procedures to improve efficiency and service quality. Ensure excellent guest service standards are consistently delivered. Handle guest complaints and queries professionally and promptly. Recruit, train, schedule, and supervise hotel staff. Monitor financial performance, prepare budgets, and control operational costs. Coordinate with marketing and sales teams to drive occupancy and revenue. Ensure compliance with health, safety, and licensing regulations. Conduct regular inspections of hotel facilities to maintain high standards.

Job Summary: We are seeking a professional and customer-focused Hotel Manager to oversee all aspects of hotel operations, including guest services, staff management, financial performance, and facility maintenance. The ideal candidate will ensure a high standard of service and hospitality, driving guest satisfaction and business success. Key Responsibilities: Oversee the daily operations of the hotel, ensuring smooth and efficient functioning. Manage all hotel departments including front desk, housekeeping, food and beverage, maintenance, and administration. Develop and implement operational policies and procedures to improve efficiency and service quality. Ensure excellent guest service standards are consistently delivered. Handle guest complaints and queries professionally and promptly. Recruit, train, schedule, and supervise hotel staff. Monitor financial performance, prepare budgets, and control operational costs. Coordinate with marketing and sales teams to drive occupancy and revenue. Ensure compliance with health, safety, and licensing regulations. Conduct regular inspections of hotel facilities to maintain high standards.

Job Summary: We are seeking a professional and customer-focused Hotel Manager to oversee all aspects of hotel operations, including guest services, staff management, financial performance, and facility maintenance. The ideal candidate will ensure a high standard of service and hospitality, driving guest satisfaction and business success. Key Responsibilities: Oversee the daily operations of the hotel, ensuring smooth and efficient functioning. Manage all hotel departments including front desk, housekeeping, food and beverage, maintenance, and administration. Develop and implement operational policies and procedures to improve efficiency and service quality. Ensure excellent guest service standards are consistently delivered. Handle guest complaints and queries professionally and promptly. Recruit, train, schedule, and supervise hotel staff. Monitor financial performance, prepare budgets, and control operational costs. Coordinate with marketing and sales teams to drive occupancy and revenue. Ensure compliance with health, safety, and licensing regulations. Conduct regular inspections of hotel facilities to maintain high standards.

Job Summary: We are seeking a professional and customer-focused Hotel Manager to oversee all aspects of hotel operations, including guest services, staff management, financial performance, and facility maintenance. The ideal candidate will ensure a high standard of service and hospitality, driving guest satisfaction and business success. Key Responsibilities: Oversee the daily operations of the hotel, ensuring smooth and efficient functioning. Manage all hotel departments including front desk, housekeeping, food and beverage, maintenance, and administration. Develop and implement operational policies and procedures to improve efficiency and service quality. Ensure excellent guest service standards are consistently delivered. Handle guest complaints and queries professionally and promptly. Recruit, train, schedule, and supervise hotel staff. Monitor financial performance, prepare budgets, and control operational costs. Coordinate with marketing and sales teams to drive occupancy and revenue. Ensure compliance with health, safety, and licensing regulations. Conduct regular inspections of hotel facilities to maintain high standards.

Job Summary: We are seeking a professional and customer-focused Hotel Manager to oversee all aspects of hotel operations, including guest services, staff management, financial performance, and facility maintenance. The ideal candidate will ensure a high standard of service and hospitality, driving guest satisfaction and business success. Key Responsibilities: Oversee the daily operations of the hotel, ensuring smooth and efficient functioning. Manage all hotel departments including front desk, housekeeping, food and beverage, maintenance, and administration. Develop and implement operational policies and procedures to improve efficiency and service quality. Ensure excellent guest service standards are consistently delivered. Handle guest complaints and queries professionally and promptly. Recruit, train, schedule, and supervise hotel staff. Monitor financial performance, prepare budgets, and control operational costs. Coordinate with marketing and sales teams to drive occupancy and revenue. Ensure compliance with health, safety, and licensing regulations. Conduct regular inspections of hotel facilities to maintain high standards.

Job Summary: We are seeking a professional and customer-focused Hotel Manager to oversee all aspects of hotel operations, including guest services, staff management, financial performance, and facility maintenance. The ideal candidate will ensure a high standard of service and hospitality, driving guest satisfaction and business success. Key Responsibilities: Oversee the daily operations of the hotel, ensuring smooth and efficient functioning. Manage all hotel departments including front desk, housekeeping, food and beverage, maintenance, and administration. Develop and implement operational policies and procedures to improve efficiency and service quality. Ensure excellent guest service standards are consistently delivered. Handle guest complaints and queries professionally and promptly. Recruit, train, schedule, and supervise hotel staff. Monitor financial performance, prepare budgets, and control operational costs. Coordinate with marketing and sales teams to drive occupancy and revenue. Ensure compliance with health, safety, and licensing regulations. Conduct regular inspections of hotel facilities to maintain high standards.

Job Summary: We are seeking a professional and customer-focused Hotel Manager to oversee all aspects of hotel operations, including guest services, staff management, financial performance, and facility maintenance. The ideal candidate will ensure a high standard of service and hospitality, driving guest satisfaction and business success. Key Responsibilities: Oversee the daily operations of the hotel, ensuring smooth and efficient functioning. Manage all hotel departments including front desk, housekeeping, food and beverage, maintenance, and administration. Develop and implement operational policies and procedures to improve efficiency and service quality. Ensure excellent guest service standards are consistently delivered. Handle guest complaints and queries professionally and promptly. Recruit, train, schedule, and supervise hotel staff. Monitor financial performance, prepare budgets, and control operational costs. Coordinate with marketing and sales teams to drive occupancy and revenue. Ensure compliance with health, safety, and licensing regulations. Conduct regular inspections of hotel facilities to maintain high standards.